Definitive human data to deliver world-leading research and AI
Us: Fast-growing startup of 100+ people. We are a remote-first team, mainly based in the UK. YC alumni (summer 2019) and Series A funding of 32$m in 2023. Our mission is to revolutionise how the world learns about people, so people can revolutionise the world.🚀
As a member of the Researcher Support Team, you'll be the first point of contact to help our researchers with anything from setting up their first study to mediating between researchers and participants. We'll give you all the training you need so you know precisely how Prolific works and can quickly fix any customer issues.
As you grow into the role, you'll have the opportunity to broaden your scope of work, including helping to maintain and improve our external and internal help centres and representing the voice of our researchers in company discussions.
💰 Pension: We offer a salary sacrifice pension with a 3% starting employer contribution.
📈 Share Options: An exciting option to buy shares of Prolific in the future.
🧘 Wellbeing: We care deeply about our employees well-being, that’s why we offer comprehensive Bupa & Medicash private health insurance, that disregards medical history. Taxable monthly stipend of £150 in order for you to improve your wellness and remote experience. We want you to have a happy and healthy environment so we offer a £1000 home office budget, along with a Apple MacBook when you start, plus a £200 yearly top-up.
⚰️ Death-in-service: We offer a death-in-service benefit that would pay out 4x of your annual salary.
📚 Learn & Grow: Development is important to us, and we want to give all our employees the opportunity to learn. There are many personal growth and career progression opportunities available, as well as mentoring. We also offer a £1000 yearly budget for education, growth and training for you to use at your discretion.
💙 Culture: We’re a friendly bunch here at Prolific; open, transparent and inclusive. Although we’re a remote first company we still love to hang out with each other! We run collaborative quarterly company-wide meets up and team socials (both virtually and in-person), all paid for. Alongside this we offer a £1000 yearly budget for discretionary meet-ups so you can cover travel, food and accommodation. As a business we’re also committed to carbon offsetting; each month we donate money in your name to plant trees 🌳 and being remote we’re doing our bit to offset travel too
Talent Call: You'll meet with one of our Talent team and have an exploratory call about the role requirements, life at Prolific, as well as your background and aspirations.
Hiring Manager Interview: You'll interview with two members of the team, one of which will be the hiring manager. You'll have the opportunity to ask about the company and the role, and we'll ask you questions about your experiences and goals.
Panel Interview: We'll hold a panel interview that evaluates skills required for the role. You'll meet with more of our team and may be asked to complete a presentation or task. You'll be compensated with a £50 voucher 💰 for completing the task because we know your time is valuable!
Final Interview: We will deep dive into your past experiences, goals, motivations, and skills all aligned to our Prolific Principles. You'll speak with two to three members of the team and - as always - have an opportunity to ask questions about the role and company.
Diversity, Equity and Inclusion Monitoring
Prolific is an equal opportunity employer. We celebrate diversity and are committed to fostering diversity, equity and inclusion in the workplace. We welcome all applications, and consider them without regard to race, religion, belief, age, gender, gender expression, gender identity, gender reassignment, disability, marriage or civil partnership status, pregnancy or maternity, sex or sexual orientation.
We are committed to ensuring a fair recruitment process, it's essential to our success. Under the Equality Act (2010) we collect information from individuals at the point of application. We anonymously monitor the profiles of individuals that apply to each vacancy to ensure that no individual is unfairly discriminated against or disadvantaged.
By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific’s use of your personal information.
With Prolific, we're changing how research on the internet is done. Katia and Phelim started by building a marketplace that connects researchers (from both Academia and industry) with instant, high quality, global research participants. Now, as a growing team of 17, the bigger vision is to build the most powerful and trusted platform for behavioral research.
Our two-sided marketplace and ambitious growth plans come with many interesting challenges around how to accelerate growth, as we move from running thousands of studies a month, to tens of thousands. We hope to become the go-to infrastructure layer for "human responses" that empowers anybody – individuals, businesses, and governments – to make more evidence-based decisions.
We've recently been part of Y Combinator's Summer 2019 batch, raised seed funding, and have decided to grow and scale the company from London, UK.
Our hiring process usually begins with an introductory online interview to help you get to know us better, and vice versa. At this stage, we would like to better understand your motivation for the role, get to know about your interests and personality, and learn about any relevant past experience or skills you might have. If this initial interview is successful, we'd then invite you to complete an assignment (<2 hours, you'll be compensated for the time spent), which will be reviewed by relevant team members. This will be followed by an in-depth, face-to-face interview in London, UK, which will provide an opportunity to discuss the assignment, explore value fit, which incentives you care about, and learn how you would work with the team on a daily basis.
Prolific’s values are the fundamental beliefs upon which our business and its behaviour are based. They are the guiding principles that we use to manage ourselves as well as our relationship with customers.
Open Prolific aims to be as open as possible in the way it works, both externally and internally. This means that we put in place policies and practices that bring information out into the open wherever possible. We also support the principles of Open Science.
Thoughtful At Prolific we try to be thoughtful about everything we do. This means that we consider the short-and long-term consequences of our actions and decisions, both for users and coworkers, and society more generally. It also means we value and encourage diversity and inclusion.
Trustworthy Researchers, Participants, and anyone else we interact with should have trust in dealing with us, and in the results produced by our platform. Within our company we strive to be fair in the way we deal with each other and the decisions we make.
Improving human knowledge At the core of Prolific is the aim to improve human knowledge. Every decision we make ultimately works towards this goal.