Senior Salesforce Developer

The Company

Did you know there is over $1 trillion of waste every year in healthcare? One of the biggest contributors to the staggering amount of waste is inefficient operations. If you’ve ever spent hours waiting in the ER; if a hospitalized family member experienced a delayed discharge; if you’ve had to schedule a surgical procedure far into the future due to lack of available Operating Room time — then you understand the kinds of problems we solve. 

Our mission is to simplify how healthcare operates.  We partner with health systems to automate care operations — all of the operational activities involved in delivering care, from discharge planning, to OR access, to patient flow, and more. Our software combines AI, machine learning, and behavioral science to power best-practice solutions for settings across the hospital and system. Solving those problems not only benefits patients, but it also eases the burden on physicians and nurses, and drives significant economic value for hospitals as well. 

We work with leading health systems, academic medical centers, and community hospitals across the country.  We’ve raised over $95M in funding from some of healthcare’s leading investors, including Thomas H. Lee Partners, Bessemer Venture Partners, Norwest Ventures Partners, Mayfield Fund, and more. We’ve also been recognized by Fast Company’s 2022 World Changing Ideas Awards, The Robert Wood Johnson Foundation, CB Insights, and more. 

Are you interested in simplifying how healthcare operates? Then join our amazing, mission-driven team and help health systems discover world-class operations that are essential to delivering world-class care.  

The Role

The Senior Salesforce Developer will play a key role in maximizing the efficacy of the enterprise-wide CRM for Qventus. The Salesforce Developer will work closely with the Senior Manager Commercial Operations to help translate business needs into effective and scalable products within Salesforce, and be responsible for the design, development, testing and implementation work of customizations, applications, extensions, and integrations to Salesforce.

Core Responsibilities:

• Serve as primary Salesforce developer and subject matter expert

• Develop, implement, and maintain Salesforce customizations, applications, extensions, and integrations

• Develop APIs with other applications to support our growth needs

• Support Salesforce declarative development, including but not limited to flows, validation rules, complex formulas, lightning record pages, custom objects and custom record types.

• Understand the requirement gathering process and know to proactively ask questions before other functionality is impacted

• Implement backlog enhancements/feature requests in accordance with upcoming release schedules and business needs

• Understand the sources of data that feed the CRM system (Definitive, Lean Data, Pardot) and partner with third party vendors and cross-functional teams as needed to pull in relevant data to inform sales and marketing strategies

• Stay up to date on all Salesforce product releases, system updates and best practices to steer new customizations and integrations.

• Identify when re-prioritizing action items is required given the fluctuating nature of the business, and recognize the importance of adhering to strict timelines

• Understand complex data models and ensure changes in those models are scalable and efficient

• Design, code, test, debug, package and deploy quality, scalable and well documented solutions on the Salesforce platform

• Create and maintain documentation on processes, policies, application configuration and help create related materials for users as the application evolves

• Coordinate release activities for all phases of delivery including but not limited to review of roadmap priorities, release scope, test planning, UAT signoff and production readiness

• Special projects and assignments as business dictates

• Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company Policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPAA

Skills & Qualifications:

• BA/BS degree in Computer Science, Engineering, or related technical field

• Minimum four (4) years of development experience in Sales Cloud required

• Strong familiarity and experience with Salesforce.com design patterns and development practices

• Salesforce Administrator certification required 

• Platform Developer certifications a plus

• Experience with APIs and Integrations

• Experience with Salesforce deployment best practices

• Experience implementing Salesforce configuration changes including Flow, fields, page layouts, automations, triggers, record types, dashboards and reports

• Experience with CPQ a plus

• Experience with Pardot is a plus

• Must have strong teamwork and relationship management skills and work effectively with all personalities to support a strong, unified culture

• Must be effective with a variety of communicative modes (verbal, non-verbal, and written) and be attuned to others through strong, active listening skills

• Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption

• Must have a critical eye for detail

• Must possess a strong ability to manage multiple priorities efficiently and effectively, making timely decisions to meet project deadlines and business needs

• Must have an interest and ability in serving others

• Must be self-starter capable of working independently

Certificates, Licenses, Registrations:

• Salesforce Administrator

• Platform Developer or Architect

We consider several factors when determining compensation, including location, experience, and other job-related factors.

Salary Range: $125,000 to $150,000 annually + equity + benefits- Qventus expects to hire for this position near the middle of the range. Only in truly rare or exceptional circumstances where a candidate's experience, credentials, or expertise far exceed those required or expected will we consider and offer at the top of the salary range.

Qventus offers a competitive benefits package including medical, dental, vision, paid time off, company holidays, and a stock option plan.

Qventus is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Candidate information will be treated in accordance with our candidate privacy notice which can be found here:<u>https://qventus.com/ccpa-privacy-notice/</u>

This position does not provide visa sponsorship.

Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test.

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