We automate operations for hospitals and health systems

Director of People (Remote Role)

Mountain View or Remote / Remote (US)
Job Type
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About the role

The Company

Did you know there is over $1 trillion of waste every year in healthcare? One of the biggest contributors to the staggering amount of waste is inefficient operations. If you’ve ever spent hours waiting in the ER; if a hospitalized family member experienced a delayed discharge; if you’ve had to schedule a surgical procedure far into the future due to lack of available Operating Room time — then you understand the kinds of problems we solve. 

Our mission is to simplify how healthcare operates.  We partner with health systems to automate care operations — all of the operational activities involved in delivering care, from discharge planning, to OR access, to patient flow, and more. Our software combines AI, machine learning, and behavioral science to power best-practice solutions for settings across the hospital and system. Solving those problems not only benefits patients, but it also eases the burden on physicians and nurses, and drives significant economic value for hospitals as well. 

We work with leading health systems, academic medical centers, and community hospitals across the country.  We’ve raised over $95M in funding from some of healthcare’s leading investors, including Thomas H. Lee Partners, Bessemer Venture Partners, Norwest Ventures Partners, Mayfield Fund, and more. We’ve also been recognized by Fast Company’s 2022 World Changing Ideas Awards, The Robert Wood Johnson Foundation, CB Insights, and more. 

Are you interested in simplifying how healthcare operates? Then join our amazing, mission-driven team and help health systems discover world-class operations that are essential to delivering world-class care.  

The Role

The Director of People will serve as an advisor and strategic thought partner with leaders delivering talent solutions critical to achieving business goals and objectives. Additionally, the Director of People will formulate partnerships to cultivate a mission driven culture that encourages creative thought processes, drives accountability, performance, and innovation ensuring growth within Qventus.  Our next Director of People will be responsible for supporting our VP of People (and our Qventoids) in leading all aspects of Human Resources including talent acquisition, career pathing, training and development, performance management, compliance and employee relations, and additional strategies as it relates to employee experience. 

Core Responsibilities

  • Collaborate with the People team and business leaders to lead key HR objectives and programs including: achievement of the hiring plan, performance management, career pathing, training and development, employee relations, DEI initiatives, and compliance
  • Serve as a business partner across the organization and provide guidance and coaching to our people and leaders (coaching, counseling, career development, etc.) 
  • Partner with the VP, People to regularly evaluate and analyze effectiveness of people strategies and provide recommendations in the spirit of continuous improvement and innovation supporting organizational growth objectives
  • Develop, maintain and demonstrate working knowledge of the business and provide creative solutions to align with organizational priorities
  • Lead the talent acquisition team in executing the hiring strategy in support of the organization’s growth and objectives
  • Lead the management of the organization’s compensation philosophy and practices through our merit and performance reviews, championing equitable internal career progression development opportunities, and management of job leveling guides
  • Deliver learning and development programs to prepare employees for more significant responsibilities as the company grows and to help our leaders become stronger managers
  • Maintains confidentiality with sensitive information, documents, e-mails, and in handling employee relations issues, inquiries, complaints, and accommodations 
  • Provides advice and interpretation on company policies and procedures, and coordinates the resolution of specific policy-related and procedural issues and inquiries
  • Function as primary liaison and advisor to ERGSs, internal committees and working groups 

Basic Requirements

  • Minimum of 7 - 10 years of relevant HR experience
  • PHR, SHRM-CP or SHRM-SCP highly desirable 
  • Solid desire and ability to build relationships, improve processes, and deliver an exceptional employee experience 
  • Expertise in people/HR policies & procedures - and a track record of prioritizing, defining, developing, and rolling out scalable HR solutions that address the needs of the business
  • Experience establishing and expanding “trusted-advisor” relationships with all levels and teams within an organization and demonstrated experience influencing and driving change
  • Strong knowledge of best practices for championing diversity, equity, and inclusion initiatives in alignment with company values, and eagerness to apply this knowledge as an advisor to employee resource groups, in collaboration with an external subject matter expert
  • Proficient with Google Suite and HRIS systems
  • Excellent verbal and written communication skills with strong ability to follow up in a timely manner
  • Demonstrated ability to lead and develop staff

Personal and Professional Attributes

  • Demonstrated experience, knowledge and confidence to be a leader within a fast-paced, start-up enterprise SaaS company
  • Comfortable in an early-stage, high growth environment where it is necessary to drive structure from ambiguity
  • Flexible learning mindset to fully understand and integrate Qventus solutions with a high level of critical thinking and the ability to navigate ambiguous and dynamic circumstances and environments
  • Self-driven, motivated, analytical, and able to proactively identify opportunities to contribute to the team's success
  • High level of integrity as well as personal accountability 
  • A passion for fixing our healthcare system

At Qventus, we believe that diversity, equity, inclusion, and belonging are fundamental to improving healthcare and society, and that’s why we’re building a company that leads the way.

Through our Diversity, Equity, Inclusion (DEI) initiative, we strive to create a culture where every team member feels welcomed, valued, respected, and heard throughout their experience, and we provide a range of ongoing support and learning opportunities . These include employee-led resource support groups (ERGs), company-wide training, and programs and events throughout the year. Learn more about DEI at Qventus: https://qventus.com/diversity-equity-inclusion-belonging/

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized individuals tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please apply. We'd love to connect and see if you could be a great fit. 

Candidate information will be treated in accordance with our candidate privacy notice which can be found here: https://qventus.com/ccpa-privacy-notice/

Employment is contingent upon satisfactory completion of our pre-employment background investigation and drug test

About Qventus

We are a team of technologists, software engineers, doctors, nurses, and lean healthcare experts with on-the-ground experience solving operational challenges in clinical environments. Qventus helps hospitals like Stanford/Mayo Clinic/Emory/New York Presbyterian reduce wait time for patients, prevent patient falls, and generally helps hospitals deliver a better and safer experience for patients, resulting in reduced injuries, loss of life, and financial waste.

We're making a big difference. Qventus has meaningfully affected patient experiences and outcomes for almost 4 million patients across the united states. Our platform works with hospital data to predict negative outcomes for patients and associated potentially disastrous situations that are likely to occur, then applies our system of action to reach the right doctors and nurses, at the right time, telling them where to go to stop these events before they happen. Think Minority Report applied to hospitals.

Our founding team has done this before. Two of our three founders worked in consulting for over a decade solving efficiency problems in hospitals. They know hospitals, where they've been, where they want to go, and how to work within them to drive the necessary mind shift and change management we need to drive this new wave of technology.

Our team is top notch! We have the fortune of having amazing engineerings and data scientists from top schools (Stanford, MIT, Cal, etc.) applying the latest in artificial intelligence and machine learning to create products that help healthcare organizations around the world and their people adapt in the moment and make the right decisions from the most complex data. Furthermore, we employ several practicing clinicians (practicing surgeons, doctors, nurses) in the company to help us understand the hospital environment. We take what we do very seriously.

Team Size:163
Location:San Francisco
Ian Christopher
Ian Christopher
Mudit Garg
Mudit Garg