R2

Embedded lending infrastructure

Head of Collections

Location
Mexico / Remote
Job Type
Full-time
Experience
11+ years
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About the role

Who we are

At R2, we believe that small and medium businesses are the productive engine of society. Small and medium businesses (SMBs) make up over 90% of companies in Latin America, yet they face a trillion-dollar credit gap. Our mission is to unlock SMBs’ potential by providing financial solutions that are tailored to their needs. We are reimagining the financial infrastructure of Latin America - where SMBs financial needs are satisfied without ever having to go to a bank.

R2 enables platforms in Latin America to embed financial services that SMBs can then leverage (starting with revenue-based financing and buy now pay later for business customers). We are a tight knit team coming from organizations such as Google, Nubank, Uber, McKinsey & Co., Mercado Libre, Globant, J.P. Morgan, Clip, and Ualá. We are backed by world-class investors such as Gradient Ventures (Google’s AI-focused fund), General Catalyst, Y Combinator, Femsa Ventures, PayU, among others.

As a Head of Collections, you will lead our credit and collections department, ensuring that we maximize repayment rates all the while delivering world-class consumer experiences. You will build and oversee a team of hard-working collection staff members to communicate who develop and enforce repayment policies. As an early leader on the credit & collections team, you will have the chance to build a team and best-in-class policies from scratch.

What you’ll work on

  • Manage & improve existing strategies for collections, including dunning notifications, and collaborate with business partners on appropriate strategies
  • Plan and build the collections strategy for Latin America.
  • Design and execute effective multi-channel communication strategies
  • Manage the day-to-day operations of our internal Collections process and provide monthly reporting and metrics to leadership.
  • Collaborate with Finance, Operations, Engineering, and Product on the evaluation and subsequent implementation of a collections system.
  • Coordinate with third-party collections agencies to optimize write-off capital recovery, and develop engagement strategies to improve their performance.
  • Establish key metrics and KPIs of the Collections Department.

Who you are

  • You have more than 6 years of experience leading Collections strategies and teams.
  • You can execute, build from scratch and move quickly
  • You have experience building and growing high-performing teams
  • You have a strong knowledge of financial services in Latin America (particularly credit)
  • You have experience in negotiating & closing deals
  • You can think strategically but also have strong attention to detail
  • You are data-driven
  • You are excited about R2’s mission and the challenge of working in a dynamic start-up environment
  • You are fluent in English & Spanish
  • Based in Mexico or open to relocating to Mexico

**Does this position sound like a good fit? Apply here: https://r2capital.bamboohr.com/jobs/view.php?id=39&source=bamboohr

Why you should join R2

R2 enables platforms to offer flexible financing to their merchants in Latin America

These merchants are typically small and medium businesses (SMBs), which make up over 90% of companies in Latam yet face a trillion-dollar credit gap. At R2, we believe that SMBs are the productive engine of society.

Our mission is to unlock their potential by providing financial solutions that are tailored to their needs, right where they buy and sell. We are reimagining the financial infrastructure of Latin America - where SMBs financial needs are satisfied without ever having to go to a bank.

R2
Founded:2020
Team Size:40
Location:Mexico City, Mexico
Founders
Roger Larach
Roger Larach
Founder
Roger Teran
Roger Teran
Founder