On-demand delivery and financial services for Latin America.

Head Product

Colombia / Remote
Job Type
3+ years
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About the role

The Team

We are the Fulfillment/Logistics department, responsible for developing cutting-edge technology applied to the operation. We manage the logistics of the company applying technical and business knowledge. Some of our ongoing projects are:

Courier (offer) spatial and temporal distribution. Demand in-app guidance. Order matching (assignment) and bundling. Vehicle routing. Operation simulation. Predictions (ETAs, transportation routes, forecasting, preparation times). Geographical clustering. Delivery Pricing

You will be working alongside back and front-end developers (full-stack as well), operations researchers, data scientists, machine learning engineers, analytics consultants and product owners. We strive for operational excellence and work with elevated volumes of data, using descriptive, predictive and prescriptive analytics. Our problems are highly challenging, as we are constantly making decisions over hundreds of thousands of real-time variables. We are a core department, enabling Rappi as a SuperApp in LatAm.

The Position

We are looking for a Product Manager to help us build the logistics system and platforms around it, specifically dedicated to the dispatch system. You’ll work closely with the operation and our product teams as well as our leadership teams to define what is the future of our operation and build the plan to get there .

Our ideal Product Manager has experience in logistics (ideally in dispatch systems), has managed technical products or large-scale platforms, has an extreme attention to detail, can concisely communicate complex concepts, and is equally excited about 99.9999% reliability.

Dispatch (shopper-courier-order matching) sits at the core of Rappi’s technology and business. In this role, you will be responsible for answering questions such as: How should we pair couriers with orders? How do we ensure the best possible outcome for the overall network? How do we measure appropriately the health of the network? How do we define which are the main specific characteristics of the order that should be critical for the assignment methodology?

Why you should join Rappi

Rappi is the fastest growing Latin American startup ever! Backed by the world’s best investors, including Sequoia, Andreesen Horowitz, Y Combinator, DST Capital, and Softbank we reached unicorn status last year and haven’t slowed down. We deliver whatever our customers want on-demand to their doorstep in minutes, from restaurants to groceries to hard cash. We have also recently launch wallet and eCommerce products which are taking off quickly to become the “SuperApp” of LatAm. We operate in 40 cities across 7 countries in Latin America, with large hubs in Mexico City, Bogotá, Sao Paulo, and Buenos Aires.

This are our Core Values. Things that are truly in our DNA. The behaviors and mental habits that have made us what we are. They are what make us special as a team and what all of you guys share. Please tell me if you feel at home when you read them.

  1. Highly ambitious for the greater good, not for ourselves.
  2. Beauty makes people smile, so it’s not optional.
  3. Talk fast, walk fast, think fast. And execute things in parallel.
  4. Move the needle. (Prioritize) Every challenge is a gift and an opportunity .
  5. We never complain, we act. We use our curiosity to fix things.
  6. We deliver magic, and magic only happens when you jump off a cliff.