Ready is seeking a passionate and innovative Product Solutions Engineer to support our state customers as we rapidly expand. This person will force-multiply our ability to deliver results for key customers and drive expansion into future opportunities. You will translate customer requests into impactful features, navigate development complexities, and bridge the gap between technical feasibility and user-centric design, ensuring our customers' needs don’t fall through the cracks. This person will also contribute to Ready’s Center of Excellence through AI technology and automation.

About your role at Ready ⚡️

Collaborate with product managers and engineers (PED) to define and prioritize product requirements, ensuring technical feasibility and alignment with user needs.
Capture, document, and communicate client requirements with the core team while adhering to the agreed upon format to convey priority.
Proactively identify and manage risks and dependencies across cross-functional teams, advocating for solutions and driving efficient execution.
Develop, utilize, and perform effective test strategies to ensure quality and performance of implemented features.
Document technical specifications and maintain clear communication with stakeholders throughout the development process.
Contribute to the continuous improvement of our development processes and tools, promoting a culture of innovation and agility.
Stay abreast of emerging technologies and industry trends, proactively suggesting opportunities for product enhancement.
Technical Support and Troubleshooting.
Client Training and Education on Ready Software tools.
Work closely with engineering, product, and operations teams to optimize AI utilization, flag risks/blockers, and drive continuous improvement in workflows.

A bit about you 🥇

Bachelor's degree with an emphasis on computer science, engineering, or similar technical field.
1-3 years experience working in a technical role.
Strong understanding of Agile development methodologies and experience working in cross-functional teams.
Excellent communication, collaboration, and problem-solving skills.
Passion for building user-friendly and impactful products.
Ability to independently manage multiple tasks and prioritize effectively under pressure.
Builder mentality with proven experience in customer facing roles.
Ability to write clean, maintainable, and efficient code in at least one relevant programming language (e.g., React, Python etc).
Demonstrated understanding of user experience (UX) principles and practices.
Strong analytical and data-driven approach to problem-solving.
Basic understanding of web technologies such as HTML5, CSS3, and web APIs.
Proficiency in AI model monitoring, data validation, and automation tooling.
Ability to thrive in a fast-paced, agile environment and manage multiple priorities.
Excellent written and verbal communication skills.
A passion for user-centered design and clean coding practice.
Ability to operate independently and thrive in an ambiguous environment.
Experience with AWS Bedrock, Python (including SQL knowledge), CI/CD (Docker, AWS), MLflow + Airflow (good to have), and Langchain or Pydantic-AI.
Knowledge of LLM model evaluation, RAG architectures, LLM MCP servers, and LLM prompt engineering & function calls.

About Ready 🚀

Creative problem solvers approaching a legacy industry with a new point of view
Humble but ambitious, knowledgeable but curious, persistent but not obnoxious
Concise and effective in written and spoken communication
Comfortable working remotely
One team, one dream

About what you get…

Competitive salary plus meaningful equity upside; salary range is $115,000-$130,000
Competitive (and ever expanding) benefits for employees and dependents
100% remote work from home
Opportunities to learn and grow – all things startups
A chance to play a role in defining the roadmap as we pursue a bold vision and and a big goal
Work from anywhere you want, as long as you can get great internet (and your work here at Ready helps make this true in more places).
To get away - we all convene 1-2x / year for [optional, encouraged] retreats
We’re actively shaping our benefits program: have a say in which benefits matter to you
The charter to realize a market that is set to receive $65 billion in grant funding across the United States

Ready builds software tools that help local internet service providers connect more people to better broadband services. Local ISPs connect more than 50 million U.S. homes to the internet today, but their businesses typically run on a mess of legacy systems, and as a result, they struggle to work effectively, and usually fail to deliver great subscriber experience.

With Ready, local ISPs get everything they need to deliver seamless subscriber experience – from finding & signing prospects in their geographic area, to onboarding and billing, to integrations with legacy data systems – all in one place.

If you’re a talented engineer looking for meaningful, rewarding experience, there are many reasons to consider joining Ready for your next chapter, including:

Constant engagement: large product surface area means there’s never a shortage of interesting, challenging, meaningful problems to solve.
Team motto is “builders building”: We strongly prefer shipping results to customers over heavy processes and lots of meetings.
Experienced founders and a culture of sharing mean there are plenty of opportunities to learn all about building startups, not just coding.
Aspects of the product are customer-facing enterprise tools, other aspects face the subscriber, a rare combo of B2B and B2B2C.
Remote team: work anywhere you want, as long as you get strong internet (and the platform we’re making helps make that true in more places).
We’re well funded, and place strong emphasis on revenue from customers – our ambition is to build a large and important company with many options down the road and minimal dilution along the way.

Ready

Product Solutions Engineer

About the role

About Ready