Respaid

Respectful B2B Debt Collection, Powered by AI

Delivery Manager (AI Product Delivery)

$3K - $5.5K / monthlyRemote
Job type
Full-time
Role
Operations
Experience
3+ years
Visa
US citizenship/visa not required
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About the role

Respaid (YC S23) — we're the good guys of B2B collections. Respectful by design, AI-native in practice.

Amazon teams use Respaid to recover revenue without burning relationships.

Backed by Y Combinator and investors including the founders of Docker and Dropbox.

Team ~20 across US & Europe, incl. 10 Ukraine-based engineers. Low ego, high output. We ship weekly and keep everything tight in Linear.

Why this role exists

We move fast — typical hire in 3 days.

Half the team is in Ukraine; your job is to make sure no cycle is wasted on blocked work, ritual overhead, or "what's the priority?" thrash. You spot stalls before standup, turn fuzzy asks into dev-ready slices, and ship small so we learn fast. Direct line to the CEO.

No prior Linear required — become a power-user by Day 7. Verified via a paid 90-min task.

Must-haves

• Ruthless prioritization: carve scope into ≤3h V1 slices; map dependencies; hold the critical path.

• Backlog hygiene: statuses / WIP / Definition of Done; crystal-clear boards & views.

• Execution discipline: crisp acceptance criteria, weekly predictability, fast unblocking under pressure.

• Stakeholder & comms: concise writing + ≤5-min Looms; English C1/C2.

• Technical literacy (non-coding): read API/webhook specs, brief engineers precisely, verify outcomes.

Nice-to-have (not required): exposure to LLM prompt pipelines (test → evaluate/rubrics → QA preview); familiarity with voice/email agents (RetellAI / ElevenLabs or similar); light automations (n8n/Zapier) for coordination.

Process

• Day 0: paid 90-minute kill-test (Linear skeleton + prioritization & hygiene check).

• Day 0 (later): 30-minute debrief (trade-offs, dependencies, risks).

• Day 1–2: paid trial (one Initiative → one 7-day Cycle skeleton; demo snippet).

• Day 3: Offer (fast).

How to apply

Share: (1) a Linear/Notion snapshot of your backlog hygiene (statuses/WIP/DoD/views),

(2) a ≤5-min Loom about a messy project you rescued,

(3) one page on how you split a vague initiative into ≤3h issues with dependencies.

Reply "Accepted — 90-min test" and include today's Loom availability.

About the interview

Day 0 — Paid 90-min kill-test (build Linear skeleton: Initiative → 7-day Cycle → 6–8 issues ≤30m + hygiene note + Loom ≤3m).

Day 0 — 30-min debrief the same day (trade-offs, risks, dependencies).

Day 1–2 — Paid trial (ship a minimal slice; Friday-style demo snippet).

Day 3 — Offer.

About Respaid

Hey, we're Respaid. We help businesses recover unpaid B2B invoices faster—with respect. Our AI-powered platform gets 50% of your invoices paid within 20 days, dramatically outperforming traditional agencies. Starting is simple: upload an Excel file, and our system handles the rest—no integration or heavy IT resources needed. We optimize every outreach using data and personalization, protecting your brand's reputation while improving bottom line results.

We serve global companies from high-growth startups to enterprise brands, including DoorDash, Deel, Flexport, Clipboard Health, and Vanta. Today, Respaid is trusted by 750+ customers, used in the US, Europe, and beyond, led from our San Francisco HQ by a diverse, passionate team. Join us as we set a new standard for respectful, effective B2B collections—helping innovative businesses unlock the cash flow they've earned.

Respaid
Founded:2020
Batch:S23
Team Size:42
Status:
Active
Location:San Francisco
Founders
John Banner
John Banner
Founder