Ribbon Health

Health enterprise API for data on doctors, insurance, costs, & quality

Associate Product Deployment Manager at Ribbon Health

Location
New York, NY
Job Type
Full-time
Experience
Any (new grads ok)
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About the role

We are building a team of customer facing product managers who will work directly with Ribbon’s customers to make sure our products are powering better healthcare decisions in the real world. As the Associate Product Deployment Manager on this team, you will help customers deploy existing Ribbon products and scope out new products and features where there are gaps today. By doing so, you will ensure that our product is effectively adapted to meet a variety of customer use cases and that it is evolving in response to the market signal we receive through our customer base. Your function will be critical to both the present implementation and future design of Ribbon’s product.

What we look for at Ribbon:

  • Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
  • Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
  • Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
  • Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

  • You have experience working in a fast-paced, high-feedback environment (e.g. start-ups, consulting, banking)
  • You have the desire and aptitude to work with a technical product and learn new technical and analytical skills
  • You are have a high ownership mentality and are driven to solve problems all the way through, regardless of whether it's "part of your job"
  • You have demonstrated the ability to learn complex new subject matter quickly
  • You have strong written and verbal communication skills
  • You are empathetic and care deeply about making sure our products are resulting in better healthcare decisions for patients

Your day-to-day:

  • Deploy our product : You will help Ribbon deliver on its mission of simplifying health care decisions by partnering with customers to design and develop their own products, supporting their technical implementations, and developing solutions to new problems we haven’t seen
  • Gather and synthesize product feedback: You will identify customer pain points and product gaps, and collaborate with product and engineering teams to prioritize new products and product features within our roadmap. You are an investigative journalist who can see a problem, ask questions, and look for signal and insights in every conversation with users.
  • Unblock our customers: You will analyze and resolve technical problems and roadblocks for customers, through deep understanding of Ribbon products and creative solutions to product constraints
  • Scale our impact: You will help Ribbon grow its customer base by supporting sales and marketing efforts
  • Improve operations : You will identify opportunities to optimize repeated workflows and create scalable systems and tools for addressing customer needs

Why you should join Ribbon Health

Ribbon Health provides accurate and comprehensive data on doctors, insurance plans, and costs of care for healthcare enterprises via an API.