Software to run car washes moving to a monthly subscription model
The Technical Platform Manager is a key member of the Rinsed Customer Success team, responsible for understanding our customer's end-to-end business processes and providing technical assistance to our customers. You’ll serve as a supporting team member on key engagements for our clients including customer onboarding, custom integrations, platform configuration, and issue troubleshooting.
We are seeking a detail-oriented, self-motivated candidate who is excited to work at a fast-growing startup. A typical day for this position at Rinsed includes the following:
You are a detail-oriented, technical, relentless troubleshooter who has empathy for the customer and takes pride in helping them get the best possible value out of the Rinsed platform. You care deeply about the success of each customer, their clients, and your teammates. You are passionate about solving technical issues and helping customers understand the technical ins-and-outs of the tools they are using.
You bring the following experience and expertise:
Rinsed embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status
We're a B2B SaaS company, providing car washes with all the tools they need to transition to a subscription model. Modern car washes are fully-automated tunnels that can wash over 200 cars / hr and they are moving from selling single washes to all-you-can-wash subscriptions. We are giving this $15bn underserved market the tools to manage and grow their subscription revenue.
We are a small team, who just raised our Series B from VMG Technology in addition to our Series A from Founder's Fund and Bedrock Capital. We are currently installed at over 1500 car washes nationally helping to manage more than 4 million car wash memberships. What we've built so far is just the beginning. Get to be part of the founding DNA of building a great product, a great culture, and a great company.