Criya
Build your Professional Brand in 1-Click, with AI
Sales Development Representative SDR / Customer Success
About the role
About the role
As the SDR, you will help drive the entire company forward by bringing our software to new customers while educating existing accounts about new products. Criya is a SaaS platform that caters to Senior to executive level industry professionals to streamline their coaching initiatives. The Expert Circle by Criya has taken over LinkedIn by storm, with leaders from the largest organizations launching their 1-1 coaching, live classes and building their professional brand on the platform. As the SDR, you will serve as the single point of contact between our Expert Circle members (customers) and helping them have a fantastic onboarding experience.
As an SDR, you will manage the development of outreach and customer service strategies to enhance the our brand and expand their outreach. You will report directly to the CEO and will be responsible for supplying the customers with superior customer service initiatives. You will make Criya known as the best place for Senior Executives to develop their professional brands, and build powerful relationships.
What makes you a great fit
- 2+ years of combined experience across account management, sales, customer service, and business consulting
- Strong communication and negotiation skills with ability to close small and large deals
- High level of project management and organizational skills
- You’ll take on newer responsibilities as we grow, take on new challenges to do more, every single day
- BSc degree in Marketing or relevant field
- History of excellent performance: We truly don’t care about what school you went to or the company you last worked at. We do, however, care deeply about a history of excellence in 1 or 2 things you’ve done before BONUS POINTS for Experience going from 0 → 1 and 1 → 100 in a startup environment
Responsibilities
- Cultivate a professional, trusting relationship with the account through consistent feedback, creative solutions to outreach challenges, and maintaining the integrity of their professional brand
- Handhold the customer from onboarding till they are officially launched
- Create SEO ready copy and graphic design to help them create attractive coaching and mentoring offers
- Maintain the pipeline by doing regular outreach on LinkedIn and other channels
- Development and implementation of outreach, conversion and customer success strategies
About Criya
You’ll join the founding team and partner with our CEO Deb, a passionate Product leader and a Creator with 150,000 followers and CTO Danis, a serial entrepreneur, early Linkedin employee and experienced technology leader. Together, you’ll solve some of the biggest monetization challenges 50M+ creatives face today.
We are reimagining how millions of creatives monetize their talent. Our target persona is the typical solopreneur - a true hustler, building a business to build financial independence, while learning to keep up with her growing number of leads, and balancing 10+ tools, priorities, client requests - and doing it all with a smile! That's not possible today - the sheer volume of manual tasks is overwhelming that she spends more time "managing" that "thriving". We want her to THRIVE.
Our platform is designed in a way that not only solves her problems, it adds a sense of delight - a little spring in her step, an element of surprise and excitement, every time she logs into her Criya profile. We want her to feel Empowered. We want her to feel PUMPED about being the powerhouse she is.
Do you need more reasons - well here you go:
- A fantastic opportunity to be a Leader (no one is going to get in your way)
- Already funded – We are backed by Y Combinator and top-tier Venture Capitalists
- Esprit de corps – Once in a lifetime chance to be an early team member at a company that’s re-imagining a massive category
