Modern on-call and incident management

At Rootly, we are a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together. Customers love Rootly. Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model.

Jobs at Rootly

Remote (Toronto, ON, CA)
$80 - $160K
3+ years
Remote in North America / Remote (US)
Toronto, ON, CA / Denver, CO, US / Remote (Toronto, ON, CA)
$110K - $160K CAD
6+ years
Remote in North America / Remote (US)
Team Size:52
Location:San Francisco
Group Partner:Brad Flora

Active Founders

Quentin Rousseau

- Early Site Reliability Engineer (SRE) at Instacart and built resilient systems now handling millions of orders. - 2x Co-Founder at Rootly (YC S21) and PopSQL (YC S19). - Originally from France, loves rock climbing, and unsurprisingly great wine!

Quentin Rousseau
Quentin Rousseau

JJ Tang

Previously I was a PM at Instacart leading our enterprise strategy and COVID-19 response efforts. Ask me anything on developer tooling or building scalable products. I am obsessed with cycling, F1, and my rescued puppy, Nova (Whatsapp me for endless pics).

JJ Tang
JJ Tang

Company Launches

TL;DRRootly helps build a consistent incident response process by automating manual admin work like creating incident channels, inviting responders, copy-pasting postmortem timelines, updating statuspage, tracking action items, and all without leaving Slack.

Trusted by 100’s of the fastest-growing organizations and best ranked on G2.

The Problem

We met at Instacart 🥕 where we worked as the first SRE (Quentin) and led product management efforts (JJ). As we grew from a $1B to $40B company, we had to scale our infrastructure, teams, and processes to keep up with millions of orders. Unsurprisingly, this led to our fair share of incidents (e.g. checkout issues, platform outages, etc.). Our manual ways of working in Slack, PagerDuty, Datadog, simply weren’t enough. It was chaotic at scale and lacked consistency. Runbook checklists and trying to remember what to do next wasn’t cutting it.

Our Solution


🧪 Create incident channels, Zoom rooms, Jira tickets
👊 Invite and notify the right responders to collaborate
⚙️ Powerful workflows for reminders, task lists, and communications
📟 Page responders via PagerDuty/Opsgenie directly in Slack
📝 Generate postmortem timelines in Confluence, Google Docs, Notion, etc.
✍️ Track action items, update statuspage.io, assign roles
📈 Capture metrics and visualize incident trends
🎛️ Use your existing stack, plug into 50+ integrations, API or Terraform

Offer & Ask

  • Feel free to sign up for a 14-day trial or book a personalized demo with us: https://rootly.com/demo
  • YC companies get $1,000 off their first year