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Payments Team - Engineering Manager

San Francisco, CA
Job Type
3+ years
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About the role

Link to Apply :

Scribd /skribbed/ (n).

  1. a tech company changing the way the world reads
  2. a membership that gives users access to the world’s largest online library of books, audiobooks, sheet music, news, and magazines

We value trying new things, craftsmanship, being an open book, and the people that make our team great. Join us and build something meaningful.

We are a profitable software company that believes in continuously improving our skills, codebase, and doing things right over doing them fast. We’re looking for people who share this view and are excited about writing quality code, trying new technologies, and playing well with others.

We here at Scribd are investing in engineering and our team is growing rapidly. We’re looking for an experienced engineering manager to help guide and develop our payment ingestion engineering team. Our engineers are smart, dedicated, and they love solving difficult challenges and pushing themselves to rethink the way they write software. They look to their manager for organizational transparency, career development, mentorship and honest feedback. They rely on their leadership to guide productivity by removing obstacles and keeping processes lean. As a manager, your job is to keep your team efficient and executing on the right goals, to meet the needs of both the product and the engineers.

Your Payments Team has already accomplished some impressive tasks like being able to do a full port of payment system to Adyen. They set up unlimited launch and catalog restriction management to support business economics. This team has significantly reduced fraud rates via machine learning and Sift Science. Nice work, right?

About you: You are experienced in leading, coaching and mentoring software development teams that deliver stable, high-quality software. You have a technical background, are able to contribute to planning and design discussions, and believe in building teams and practices that scale. You can motivate and instill a strong sense of ownership and pride in your team. You know and care about software engineering standards and methodologies. You know how to make this team shine and by extension, all of Scribd.

What you'll be doing:

  • Manage a growing payments engineering team to deliver on key company goals as it relates to retention, billing conversions and fraud detection.
  • Have regular 1:1s with your team and perform annual performance evaluations.
  • Maintain our happy and healthy culture, and advocate for your engineers across the company.
  • Act as the hiring manager for the payments team, screening resumes, performing interviews and growing the team with the best talent the world has to offer.
  • Triage Jira tickets as they are filed. Ensure the important work gets done and that the engineers’ workloads are perfectly balanced.
  • Have a sense of a management style that works for you, a leadership approach and philosophy that is flexible to adapt to the needs and style of your team.
  • Define goals and timelines, unblock obstacles, tackle questions and challenges that arise so your team can continue to focus on programming.
  • Ensure your team’s codebase, tooling & dependencies are up to date.

You Have:

  • Demonstrated progression in technical capability throughout your career, especially in server-side engineering.
  • Experience directly managing 4 or more engineers.
  • Demonstrated ability to recruit and lead technical teams, including performance management.
  • Strong computer science fundamentals, ideally from a computer science degree.
  • Experience collaborating with designers, product managers, and other engineering leaders.
  • Excellent software engineering aptitude and the ability to provide technical mentorship and guidance.
  • Experience with Payment systems or Ruby a plus.

Why we work here:

-We are located in downtown San Francisco, just a few minutes’ walk from BART -Health benefits: 100% employer covered Medical/Dental/Vision for regular, full-time employees -Generous PTO policy plus we close for the last week in December -401k matching -Paid Parental leave -Monthly wellness budget and fully paid membership to our onsite fitness facility -Professional development: generous annual budget for our employees to attend conferences, classes, and other events -Three meals a day, catered from local restaurants -Apple laptops and any equipment you want to customize your work station -Free Scribd membership and a yearly reading stipend! -Company events that include monthly happy hours and offsites (past events include Santa Cruz, bowling, arcades, geocaching, ropes courses, etc.)

In the meantime, check out our office and meet some of the team at

Scribd values diversity, and we make all hiring and employment decisions based on merit, qualifications, competence, talent, and contribution, not who you are by choice or circumstance. We value the people who make Scribd a great place to work and strive to create an environment where your work is supported and personhood respected.

About Scribd

Team Size:300
Location:San Francisco
Trip Adler
Trip Adler
Tikhon Bernstam
Tikhon Bernstam