Talent Intelligence improving quality of hire
Mission-driven team building Predictive Hiring platform and helping people connect their work to their passion and purpose
Funding from top-tier investors like YC, Accel, and Founders Fund
Fast-growing team tackling an initial $140B market opportunity with a category-defining product
50 NPS with customers like Zapier, Udemy, Coinbase, GoodRx
Women-led and mission-driven company, founders are Forbes 30U30 with backgrounds from Stanford, Uber, Google, and McKinsey
Opportunity for meaningful ownership, leadership, and autonomy
We are looking for a Product Specialist / Professional Services teammate we can count on to:
Work alongside Product, Customer Success, and Sales to deliver outsized value to our customers
Build our professional services and implementation function from scratch
Delight customers by leading change management within the HR function
Be an owner in building Searchlight’s business, from growing customers to building the best product
You’ve managed technical/non-technical stakeholders to successfully implement complex programs and implementations
Demonstrated strong collaboration ability with Go to Market and Product teams to drive sales and scope projects
High technical acumen and ability to customize product solutions to deliver against a business need
Nice to have: Direct, relevant experience owning Professional Service projects from end-to-end at B2B SaaS companies with 1000+ employees
Exceptional communicator, both verbal and written
Self-starter and fast learner
Strategic thinking with strong business acumen and judgment
Conscientious collaborator eager to delight customers
Can thrive in ambiguity in a fast-paced startup environment
Able to be a technical subject matter expert
In Month 1 you’ll:
Become Searchlight product certified
Build v1 of Searchlight's Implementation Playbook while shadowing current implementations
Partner closely with CEO, VP Sales, CTO, and Head of Product
In Month 3 you’ll:
Be leading implementations on your own, from pre-sales to post-sales
Be an expert on Searchlight’s product, customers, and market
Be a trusted advisor to the executive team
How we’ll take care of you:
Our hybrid team in SF enjoys the office 3x/week with catered lunches, game nights, team dinners, and community events.
$170,000-$190,000 annual base salary with significant equity
401(k), Unlimited PTO, Health & Wellness stipend, Remote Office stipend, 15 paid holidays, Searchlight is closed between Christmas and New Years
Health Insurance (100% paid premiums), Spring Health sessions, Origin financial planning
On Diversity & Inclusion:
We’re committed to providing equal treatment and opportunity to all applicants at every stage of the hiring cycle and throughout their life at the company. We don’t discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran or military status, or any other legally protected status.
Searchlight's mission is to build the best teams by helping companies hire the whole person, beyond resumes and interviews.
Searchlight's intelligent hiring software creates a profile of a candidate's team fit, strengths, and areas of growth through the people who've worked with them before. Our platform then matches the candidate to unique team profiles to predict top performers. Our customers like Zapier, Discord, and Chainlink now have the data they need to hire efficiently and effectively.
We've raised $20M from investors like Accel, Founders Fund, and Soma Capital.