Secoda

The second brain for your data team

Solutions Engineer

$100k - $200k / 0.05% - 0.25%
Location
Toronto, Ontario, Canada
Job Type
Full-time
Experience
3+ years
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Andrew McEwen
Andrew McEwen
Founder

About the role

Roles and responsibilities

  • Work directly with an account manager to help onboard and provide the best experience to our customers
  • Help customers solve their technical challenges through communication on Slack, Intercom, email, and video calls
  • Provide customers with clear proactive technical guidance by creating and maintaining documentation
  • Provide input to product team to guide the roadmap towards features that help solve the most important problems for customers
  • Work with the engineering team to develop solutions and features for improving the product experience

Engineers on the team today:

  • Work with React (TypeScript), Python (Django), Postgres, and AWS.
  • Are supportive—especially when teammates are faced with new challenges
  • Are left to autonomously figure out the solutions to their challenges
  • Put themselves in the shoes of our users to craft a great experience
  • Value clear, frequent communication
  • Enjoy being a generalist and are not tied down to a specific programming language or surface area of our codebase
  • Are naturally curious and willing to take a step to learn something they don’t have experience in
  • Feel a great sense of accountability to our users
  • Uphold best practices in engineering, security, and design

Skills & experience

  • 2-5 years of experience working as a software engineer and/or customer facing role
  • Willingness to talk to and work closely with our customers to solve their unique technical problems
  • A fundamental understanding of some of the core technologies in our stack
  • Proficiency in communicating complex technical issues to both technical and non-technical audiences

Nice to have

  • Familiarity with data tools such a data warehouses (Snowflake & BigQuery), BI (Tableau, Looker & Mode), and others (dbt & Fivetran)
  • Experience working in an early-stage startup environments

Why you should join Secoda

Secoda makes the experience of exploring and using data as intuitive, fast, and useful as using Google Search. Secoda stands for searchable company data and our vision it to continue to work towards a tool that makes browsing for data knowledge as easy as finding a website on Google.

Secoda
Founded:2021
Team Size:10
Location:Toronto, Canada
Founders
Andrew McEwen
Andrew McEwen
Founder
Etai Mizrahi
Etai Mizrahi
Founder