Customer Success Manager - Security

About You:

• Experience in Information Security / Cyber Security
• Looking to establish a new role in a fast-growing company and help write the playbook for the rest of the team
• Excited about working with some of the fastest growing companies in the world

Ideal (though not necessary) Experience:

• Helping Organizations with Information Security
• Customer-facing Roles (e.g. Sales, Customer Success / Support)
• Programming Experience (e.g. Javascript, Python, Go, etc.)
• Knowledge of / Experience with Cloud-Based Infrastructure (e.g. AWS, GCP, Heroku, etc.)

Responsibilities:

• Act as a subject matter expert and the primary point of contact on all-things-Security for Stacksi Customers
• Support customers in handling Security questionnaires utilizing our customer questionnaire platform in a timely manner
• Create content and resources to help Stacksi scale to hundreds of customers
• Systematically capture customer feedback and help shape Stacksi's product roadmap