Superside

SaaS - Creative Project Management Tool

Product Designer

Location
Remote
Job Type
Full-time
Experience
6+ years
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About the role

Do you want to work remotely in a diverse and distributed team in EMEA, LATAM & APAC and have a big impact on a product? Do you want to be part of a high growing scaleup that delivers both a combined service and software platform to brands like Facebook, Amazon, Shopify and Coinbase and help them organize their creative workflows better? We are looking for new members to join us and build the platform for modern creative work!

OUR STORY

Superside was founded in 2015 and is backed by Y Combinator, Slack Fund, Freestyle Capital, and High Alpha Capital. The company is scaling rapidly and grew over 340% the last year, and are looking forward to continuing the ride towards becoming a unicorn.

Demand for digital content has exploded with the rapid growth of online advertising and social media. Design and creative has become a huge bottleneck for marketing teams. Marketing teams at large companies often have inefficient processes for managing fast-frequency, iterative creative production. Many companies are still stuck in the TV era (e.g. 1 big campaign per quarter) and not properly set up to handle the large-scale creative production required online, where hundreds of micro-campaigns and thousands of individual assets are needed every month. Design and creative therefore often becomes a bottleneck in these marketing teams, reducing the speed of execution and ultimately slowing company growth.

The Superside software and service helps them “un-bottleneck” creative and ultimately lets the marketing team move much faster, knowing that with a Superside partnership there is almost no chance of missing a deadline. Everyone is working virtually together inside the SuperSpace app, our purpose-built internal creative operations system. Superside has formed deep partnerships with some of the most respected tech brands in the world like Amazon, Facebook, Salesforce, Coinbase, and Shopify, and has built an end-to-end creative workflow and collaboration platform to help them organize their creative processes better.

LIFE AT SUPERSIDE'S TECH, PRODUCT & DESIGN TEAM

Our TPD (Tech, Product, and Design) team is remote and contains multiple self-directed and cross-functional teams fully distributed across EMEA. The members represent 14 nationalities with alumni from Adobe, Revolut, Yandex, and Mail.ru. We are intellectually curious and creative thinkers, eager to grow and ready to make a big impact in the world. We analyze data, talk to users, prototype and iterate. We don’t need offices, our conversations happen in Google Meets and Slack. We focus on discovering and solving real-world user problems, not just building and shipping features. Teams at Superside own the complete software lifecycle starting from the roadmap, implementation, testing, deployment, and operations. We foster an open feedback culture and Everyone’s opinion is important to push our common mission forward. As a member of our engineering team, you’ll take on a key role in this process and see your work be used by amazing companies. Today, our engineering and product team consists of 40 members, but we are growing fast and aim to grow our organization to 100 people in the next 12 to 18 months.

We believe that the best teams are tightly connected, and we have therefore facilitated in multiple ways members in Superside to get to know each other and also have social time remote. One of the things we are doing is that we are arranging a remote coffee break every friday called Fika, where we either play some online games or discuss the latest news. We are also so lucky to have a wide range of communities across Superside where like-minded can join and meet each other, like for example #-s-tribe-foodlove for food lovers, #-s-tribe-pets for those who just loves to show their pets or see other pets or #-s-tribe-worldtravel for those who loves to travel and share their journeys.

What we are looking for

As a Product Designer, you will ensure our products and features are valuable for people, easy to use, and of the highest level of craft and execution. You will be expected to utilize your full range of product design, interaction design, and visual design skills. You will be part of designing and building on Superside's collaboration and project management platform and help our customers to "unbottleneck" their design.

  • Design solutions on qualitative and quantitative analytics.
  • Identify opportunities for improvement and collaborate on data-informed experiments to validate your team's hypotheses.
  • Drive business impact.
  • Create functional, usable and delightful experiences.
  • Sketch initial concepts and flows in low fidelity to be able to share and collaborate early in the design process.
  • Develop different types of prototypes to iterate solutions with the rest of the team, stakeholders or to perform user interviews, usability tests.
  • Conduct user interviews and guide usability tests within your product area.
  • Facilitate workshop sessions with users and internal stakeholders.
  • Collaborate with the Product Manager to ensure a full understanding of the problem, our users and product vision.
  • Communicate with our engineering team to design feasible solutions.
  • Communicate your ideas, concepts and insights clearly.

The top candidate will have the following skills:

  • 4 years of relevant experience designing exceptional enterprise-class applications (SaaS, PaaS, B2B, B2C products)
  • Experience identifying and prioritizing opportunities, forming hypotheses, creating experiments, and collaboratively creating success metrics.
  • Experience with experimentation design especially: A/B and Usability Testing. -A strong understanding of acquisition & conversion and data-informed design. -Loves working in a collaborative environment. -Accustomed to working in a collaborative cross-disciplinary environment, where experimentation and testing are valued. -Business-minded and data-driven with a strong desire to constantly improve the Superside product experience.

THE TECH PLATFORM WE ARE BUILDING

Superside is right now in a unique position to expand on existing deep customer relationships and we are gradually introducing a customizable creative operations system - specifically built for the large-scale enterprise use case. First iterations of many of these elements are already in place.

This “Creative OS” is structured around 4 distinct functional areas:

  1. Drag&Drop Brief Editor: The customer can configure their own creative briefs per product and define rules for who should be allowed to submit projects.

  2. Assignment, Planning & Project Management: The customer can create automatic assignment rules for incoming projects (e.g. all critical deadline projects should go to Superside) or decide on a per project basis inside the Superside PM tool who should do what. The customer can also plan campaigns, chat internally on an “Epic” level and manage their own non-Superside projects.

  3. Project Execution, Design Commenting & Collaboration: The most important part of the Superside app is the actual project execution, where Superside should impose an opinionated process for how creative projects should be executed in various stages. Commenting by multiple team members should be made easy and centered around the creative use case.

  4. Output, File Management & Result Measurement: Finally, all creative projects need to go where customers can see them, and Superside should make it easy to output projects to Digital Assets Managers, Marketing Clouds, Ad Servers or FB/Google ad managers. The dream is for Superside to eventually “close the loop” and link the actual project result performance back to the creative that has worked on the file.

Along every step of the 4-step framework the customer will also be given the opportunity to create workflows and automations. Inside the Superside’s workflow editor, the customer can break down complex projects into milestones, decision points and automated integrations (e.g. «add final file to DAM», «create Facebook ad-group using final output» or «push final file to email marketing software»). When the customer creates a new project, they select the right workflow template to get started. By automating the process, the customer is free from having to update old process documents and to know what to do when and. Work items are sent to the participants notifying them of what they have new to do, and integrations are executed automatically.

OUR TECH STACK Superside’s backend is fully written in Kotlin and Spring, and our frontend is Typescript and React. We use Terraform to manage our infrastructures and deploy Docker containers to ECS, use Datadog and TrackJS for monitoring and are using Gitlab as our Devops/CICD platform.

WHY JOIN US? Global community with people across 70+ countries Flexibility of working from anywhere in the world with leading global brands Broad exposure to activities across the business Flat structure with regular interaction with company founders Ability effect change and implement new ideas and processes Highly competitive remuneration and equity in the company Paid vacation and training A trusting, ego-free and truth-seeking environment Pioneering the future of work with a fair, friendly and supportive community High-energy, high-pace, and high-performance environment Disrupting a massive global industry with a huge market opportunity

Superside’s core principles (How we work together)

Be kind. We intentionally work to create a supportive environment where everyone can thrive. We commit to always show up to support a co-worker if needed, even in busy times. Even if geographically dispersed, we fiercely take care of each other personally and professionally by any possible means.

Be authentic. We value self-expression, unique perspectives and admire people that dare to be weird. We are honest and direct when working with others. We dislike office politics. We value diversity and celebrate differences. We recognize that what makes us who we are is a valuable asset to share with the community.

Move fast. We operate with a sense of urgency. We make decisions. We don’t wait until tomorrow. What can be done today, we do today. We prefer action over talk, and limit time in meetings. We accept mistakes, recognize failure, learn from it, adjust, and move on. We always push forward, and get things done. We are optimists. We take calculated risks.

Seek the truth. We believe disagreement is necessary to achieve progress, as long as our intention is constructive, respectful, and not selfish or an attack. Our only concern is making the right decision, when someone points out errors in our reasoning we accept it as an invaluable intellectual gift. We do not need everyone to always agree. We challenge our own beliefs. We are transparent about the truth.

Decide locally. Whoever is closest to the problem should own up to it, form a forceful opinion of what is the right decision, and take responsibility. Management often has insufficient information and should view its role as enabling others to take the right decision, especially in high-risk and urgent situations. Take responsibility for your ecosystem, your team, your role.

Know what to NOT do. Spend time to understand what's possible. Decide on the few things that are critical, and actively choose what to not do. Keep a “Not doing” list next to your “To-do” list. Underpromise, and overdeliver. Things will never be perfect. Don’t do many things in parallel, get things done and move on, we cannot change everything at once.

We’re an equal opportunity company. All applicants will be considered without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.

Why you should join Superside

Superside is a fully remote creative technology company. Enterprises use Superside Creative OS to manage their creative workflows and to work with Superside creatives. We hire top-rated creatives anywhere in the world, and today we have 500+ team members in 70+ countries.

We primarily work with large US technology companies, and our customers include Amazon, Salesforce, Shopify and Facebook, as well as scale-ups and future industry leaders.

Superside
Founded:2015
Team Size:500
Location:Oslo, Norway
Founders
Fredrik Thomassen
Fredrik Thomassen
CEO