Gujarati Technical Support at SwiftSku
About the role
I am the cofounder of SwiftSku, and we empower mom and pop convenience stores to compete against the Goliath chains of the industry. We have just finished our $3M seed round after Y Combinator’s Winter ‘21 demo day and we are off to the races.
SwiftSku's CEO, Mit Patel, grew up managing the inventory, pricebook, and reporting of his family’s convenience stores, and, when vendors would come by, he’d bridge the language barrier as a translator. More than 85% of independent convenience stores are owned by Indian families like Mit’s.
SwiftSku was born through Mit’s first hand experience of the pain these small business owners have managing their entire business by pen and paper. While in college, Mit and Daniel founded SwiftSku with the greater vision of revolutionizing the entire industry from inventory management to supply chain optimization.
Today, SwiftSku provides owners pricebook management, fuel pump controls, and brand to consumer loyalty programs. We are a small startup of 6 people and we are building the infrastructure these small businesses desperately need. We need a quick learner that can jump into solving new and complex problems in an ignored and seemingly unsexy industry.
Tens of thousands of convenience store owners are finding that their priceless point of sale data is being deleted and are forced to rely on their gut for important business decisions. SwiftSku has a hardware device that plugs into their point of sale systems to empower owners with business intelligence for the first time all from their smartphone.
About Your Role
We are looking for a committed full time Technical Support rep. to join our founding team. Our team is entirely remote, although the company is based in the United States.
If you love the idea of having a real impact on the lives of tens of thousands of American small business owners while working with an amazing group of people, then SwiftSku is for you.
You MUST be able to speak English and Gujarati.
• SSH/ Terminal Environments
• Networking Interfaces
• Networking interfaces
Familiar with basic IOS and Android app troubleshooting
This is a long term position and you must be able to work 40 hours a week. You must be available from 8:00AM CST to 5:00PM CST Monday through Friday.
Why you should join SwiftSku
SwiftSku’s app connects to point of sales at convenience stores in real time, enabling owners to remotely manage and monitor their stores. We take the guesswork out of running a convenience store with predictive analytics, dashboards, and reports.
SwiftSku's CEO, Mit Patel, grew up managing the inventory, pricebook, and reporting of his family’s convenience stores and, when vendors would come by, he’d bridge the language barrier as a translator. More than 85% of independent convenience stores are owned by Indian families like Mit’s.
Solving convenience store owners' pains of today leads to SwiftSku's greater vision of optimizing the supply chain, facilitating a retailer agnostic consumer<>brand relationship, and providing data-driven business analytics to brands and retailers alike.