The easiest, most secure way to access all your infrastructure
Teleport enables engineers to quickly access any computing resource anywhere on the planet. Our open source products provide a Unified Access Plane for developers and security professionals seeking to simplify secure access to servers, applications, and data across all environments. Teleport is built by Gravitational, a Y-Combinator company that is well funded by additional top-tier investors and growing quickly. We value our craft, a work-life balance and embrace a culture of mutual respect.
As a member of the growing Customer Success organization, a Customer Success Manager (CSM) will lead proactive management of Teleport customer relationships within our Enterprise account segment. As customers adopt Teleport, the CSM will be responsible for tracking, engaging, and facilitating successful implementation through the initial onboarding stage of our customer lifecycle roadmap. Following onboarding, the CSM will drive engagement and increase value by understanding our customer’s challenges, identifying solutions, and tracking value drivers.
To be successful in this position, you should have exceptional customer service skills, the ability to lead multiple client implementation projects simultaneously, have a strong background in cloud computing and security, and perseverance to succeed in a high pressure startup environment.
This is a full-time US-based remote position reporting to our Head of Customer Success. The position requires a dedicated working space with minimal distractions as well as a reliable broadband connection to conduct video based client meetings.
We offer competitive compensation and benefits, platinum level healthcare insurance, 401k matching, and a great place to work.
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Gravitational, a series-A stage systems & cloud startup is looking for ambitious and talented people.
We are well-funded by fantastic Silicon Valley investors. We are an experienced team: we founded Mailgun which was acquired by Rackspace, we created Vulcand and some other cool stuff at Rackspace and are authors of Teleport Telekube and Teleconsole