Product Designer at Torch

San Francisco (HQ), with Buffalo and New York offices / Remote
Job Type
3+ years
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About the role

— Our Mission—
Backed by top-tier investors, Torch is a fast-growing, mission-driven SaaS startup made up of psychologically oriented people who are passionate about helping leaders achieve their potential. Torch's platform provides coaches, clients, and customers with actionable insights into client and organizational strengths and challenges.

At Torch, we believe leadership matters. The world needs conscious leaders who drive invention, inspiration, and innovation to solve our time’s most significant opportunities and challenges. Torch exists to create and support these leaders.

Torch is a hybrid remote and distributed team with offices in San Francisco, Buffalo, and New York. Join us as we not only work to empower conscious leaders for our customers but within our internal team as well!

— The Team —
At Torch, the Product Department exists to create a product that allows us to understand our users and customers in a profound and unbiased way. What challenges do they face, what are their needs, what drives them, what excites them, what makes them do what they do?

Torch is looking for a Product Designer who will be joining a small but growing product design team. You are someone who is energized by the opportunity to contribute to the evolution of our product design organization while fostering a close partnership with the Product Managers (PMs) and the Head of Product to create a high-functioning human-centered practice. Additionally, you will be working in close collaboration with PMs and Engineering on large and engaging product areas where you will have ownership and an equal voice through the whole product lifecycle.

This role will be reporting to the Director of Product Design.

— Your Position —
You will solve complex user, business, product, and design problems across multiple channels.
You will collaborate closely with product managers, engineers, and other key stakeholders throughout the whole Product Design Lifecycle.
You will influence and communicate a vision compellingly to various stakeholders by creating narratives to frame problems and highlight potential solutions’ business value.
You will partner and work closely with engineering to ideate, iterate, and deliver a fantastic product.
You will educate and reinforce the power of design-thinking culture.

— Your Experience —
You have 2-5 years of work experience in Product Design and the UI/UX field on a product that has shipped.
You have a growth mindset of “always learning”.
You have a solid understanding of user-centered design methods and best practices.
You can plan, design, execute and communicate at both a strategic and a tactical level.
You have excellent project management, communication, and presentation skills.
You have experience working in cross-functional teams (e.g., Product Design, Product Management, Engineering, Customer Success, Sales, Go To Market, Product Marketing, Marketing, etc.)

Bonus Skill: You have experience in User Research.
Bonus Skill: You have experience with Front-end development (HTML, CSS, JS, React).
Bonus Skill: You have experience building and managing design systems.
Bonus Skill: You have an understanding of the ecosystems of learning & development, behavioral science, leadership, employee success, coaching, and/or workforce management.

Please submit your resume and URLs to your portfolio; submissions without a portfolio or samples of work will not be considered.

— Benefits —
Fully covered medical, dental, and vision
401k Retirement Plan
Paid parental leave
Flexible vacation and remote work policies
Generous professional development stipend
Commuter stipend for public transportation

Candidates must have authorization for full time work in the US; Torch is not supporting any form of visa sponsorship at this time.

Torch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Why you should join Torch

Torch is a leadership development platform that combines software and experienced coaches to help high performers reach their full potential. Our service helps our clients build self-awareness, and integrates ongoing feedback from colleagues so clients can track their progress. We are a mission driven company made up of people who believe strongly in human potential. Torch is a YC company (winter '18 batch). This is an early opportunity at a fast growing startup that's helping professionals lead more meaningful, purpose-driven lives.