E-Commerce Manager

At Truepill, we are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped, we’ve been included on Forbes’ “Next Billion-Dollar Startup” list and are proud to work with many of the world’s largest healthcare organizations. We never settle for how it’s done today. We invent how it will be done tomorrow. 

None of this is possible without the right team driving us forward. We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients.

We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let’s build something great together.

<u>E-Commerce Manager</u>

The e-Commerce Manager manages the brand website + digital marketing to meet revenue and conversion goals. They own the online brand experience and partners with cross-functional teams to execute brand strategy and achieve financial goals. The e-Commerce Manager is responsible for site operations, long and short-term strategy, planning, and implementation.

What You’ll Be Doing:

• Daily site maintenance -- work with all pertinent parties to establish site stability, site changes, problem troubleshooting, escalation, and resolution. Execute weekly site content strategies ensuring site stability to drive department and category level conversion
• Execution of all seasonal launches and special online promotions
• Manage weekly promo code campaign execution, analyzing performance, and provide insights to improve conversion & revenue
• Own and implement the email marketing strategy, coordinate eDM creative development, coding and deployment and verify linking strategy
• Work with e-marketing team to optimize sales and profitability of affiliate, search, and other partner channels
• Partner with Brand Marketing and Social Media team to identify, develop and execute initiatives to drive brand awareness, acquisition, and positive customer sentiment
• Drive strategic change by identifying potential business opportunities relating to e-Commerce
• Partner with IT to ensure optimal site performance, develop new initiatives, and drive online excellence
• Be an advocate for the market, demonstrating a local understanding by localizing and interpreting our brand strategies for optimal performance
• Provide daily, weekly, monthly eCommerce reporting
• Have ownership for your work and your team to ensure accurate production for all SKUs and site content
• Build cross-functional relationships with internal teams
• Proactively think about opportunities to innovate work-flow and production processes

We’re Looking For Someone With:

• 5 years experience working in e-Commerce, in a complex, matrix structured organization
• Extensive web analytics skills, with demonstrated proficiency in Google Analytics and/or Adobe Analytics
• Strong business acumen and financial proficiency, analytical and business planning skills
• Proven ability to interface with business as well as technical teams
• Strong interpersonal skills
• Demonstrated knowledge of website technology and development
• Strong project management skills

Truepill is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.