eCommerce Manager → BDR

We’re looking for a Business Development Rep with real DTC eCommerce experience to help brands simplify privacy compliance. If you’ve been an eCommerce Manager before and want to pivot into SaaS sales, this is your chance to turn that experience into a revenue-driving role at a Y Combinator–backed startup.

About TrueVault

Privacy is one of the most fundamental rights we have.

At TrueVault, we believe that when businesses have access to tools that make compliance simple, respecting consumer privacy becomes the obvious choice — and everyone wins. That’s why we build software that helps brands comply with complex privacy laws without drowning in legal costs or red tape.

We’ve cracked the code on making compliance something companies can handle themselves — no armies of lawyers required.

We’re a Y Combinator–backed startup based in San Francisco, obsessed with building products that solve hard problems and relentless about making our customers successful.

Why Join TrueVault

Joining TrueVault as a Business Development Representative (BDR) offers a unique opportunity to combine your first-hand DTC eCommerce experience with building relationships and driving revenue for a fast-growing SaaS company.

We aren’t looking for a traditional BDR. Instead, we want someone who’s been in the shoes of our customers — specifically, someone who has worked as an eCommerce Manager at a DTC brand. You understand the realities of running an online store, the pressure of growth targets, and the complexity of compliance — because you’ve lived it. Now, you’ll get to use that knowledge to connect with peers, build trust, and introduce them to how TrueVault can make their lives easier.

This role will give you exposure to a high-performing sales team, hands-on coaching, and a front-row seat to scaling a Y Combinator-backed startup.

About the Role

We are seeking a Business Development Representative (BDR) with direct experience as an eCommerce Manager at a DTC brand. This is a sales development role — you’ll be on the front lines reaching out to prospective customers via emails, calls and social media, engaging them in conversations about their compliance challenges, and booking discovery meetings for our Account Executives.

Your unique background as an eCommerce Manager will allow you to connect authentically with prospects, understand their day-to-day pain points, and speak credibly about the value TrueVault brings.

Key Responsibilities

• Reach out to prospective customers through emails, calls and social media with the goal of booking qualified meetings.
• Research DTC brands, identify high-potential accounts, and tailor outreach to their specific needs.
• Collaborate with Account Executives to ensure smooth handoff of opportunities.
• Track all outreach activities in our CRM and report on progress toward pipeline goals.
• Represent TrueVault at the prospect’s very first touchpoint — providing a best-in-class experience.

Qualifications

• Required: Previous role as an eCommerce Manager (or similar) at a DTC brand.
• Required: At least 2 years of experience working as an eCommerce Manager.
• Strong written and verbal communication skills, with confidence on both email and phone.
• Comfort with high-volume outreach and pipeline-building activities.
• Self-motivated and adaptable, with the ability to thrive in a fast-paced startup environment.
• Knowledge of why DTC brands need a privacy solution

Where will you work

This is a fully remote role, but you must be based in the United States.

Career Growth Path

This role is designed to be a launchpad into SaaS sales. High performers will have the opportunity to advance into Account Executive roles within 12–18 months, with higher OTE potential and greater ownership of deals. You’ll gain direct exposure to closing strategies, complex sales cycles, and leadership visibility that accelerates your career trajectory.

Who you’ll work with

You’ll work directly with our CEO, who heads up our GTM team, as well as collaborating closely with Account Executives and Partnerships. This means hands-on coaching, direct mentorship, and visibility into how strategic deals are structured and closed.

Metrics for Success

We believe in setting clear, achievable expectations. Success in this role will be measured by:

• Booking 15–20 qualified discovery meetings per month.
• Maintaining at least a 70% show rate for booked meetings.
• Consistently hitting pipeline contribution goals tied to revenue targets.
• Demonstrating continuous learning and growth in outreach effectiveness.

Salary

This role offers $100,000 OTE, comprised of:

• $70,000 base salary
• $30,000 performance-based bonus

What we offer

• We cover 100% health, dental, and vision insurance for your entire family (you, your spouse, and your dependents). You can preview our medical benefits here.
• Unlimited PTO (and the encouragement to use it).
• A primarily remote team. We have team members in NY, San Francisco, and everywhere in between.
• 401k and HSA.
• Flex hours.
• Equity.

How to Apply

Please submit your application through WaaS.

Attach your resume in PDF format (no other formats will be accepted).

In the “What interests you about TrueVault” text box, include the following:

1. A list of the eCommerce brands you’ve worked with
2. A mock outbound sales email written to Jason at Schiit Audio, persuading him to book a discovery call with TrueVault

Why we ask for this: Writing persuasive outreach emails is a core part of the BDR role. This exercise isn’t about creating a “perfect” email — it’s about showing us your approach, how you think about personalization, and how you’d engage a real prospect. Keep it short, natural, and in your own voice.

Privacy Disclosure

We take applicant privacy seriously. Please review our Job Applicant Privacy Policy to understand how we collect and process your personal information in accordance with applicable laws, including the CCPA.