Mobile-first software for maintenance teams.

Lead Marketing Designer at UpKeep

Los Angeles, CA / Remote
Job Type
3+ years
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About the role

UpKeep is the top-rated maintenance management software revolutionizing the way businesses manage facilities, equipment, teams, and work orders. We empower over 3,000 customers in 60 countries by providing cloud-based SaaS solutions, Industrial IoT sensors, data analytics tools, and enterprise integrations. Our mobile-first application helps deskless teams establish Preventive Maintenance Programs that significantly improve asset reliability, workplace safety, efficiency, and profitability.

We're a Series B tech startup with 100+ team members across the US. We've recently been recognized as a "Best Place to Work" by fostering a diverse, inclusive, and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote or from our Los Angeles HQ.

The Role:

UpKeep's marketing team is looking for our first in-house Graphic Designer. In this Lead role, you, along with a group of freelancers, will work to deliver advertising, social promotions, website design videos, presentations, print campaigns and events.

The ideal candidate has a passion for brand building and creative strategy, while also having the eye to execute pixel-perfect design. They can nurture, manage and direct partnerships with external agencies and contractors.

We’re looking for someone who is both a strategic thinker and an executional rock star. Someone who can continue to drive forward the UpKeep brand and level of creative execution, while ensuring that all of our growth objectives are met.


  • Work closely with CMO and peers across the marketing organization to execute on marketing programs Lead creative strategy and campaign execution across a range of channels, touch points and media types
  • Guide the development and evolution of the UpKeep internal, external and employer brand, voice, and visual identity
  • Elevate the quality of creative execution across a range of outputs, including but not limited to: web design, digital advertising, social media, and virtual events
  • Develop and evolve the UpKeep marketing website in partnership with marketing leadership and web agency Manage a team of freelance and agency partners to deliver on web, marketing, and other organizational design needs
  • Effectively manage projects and requests, creating new processes, and identifying resourcing needs as required

What we're looking for:

  • Minimum of 4 years' experience in the design and creative industries, with at least 2 years' experience in a creative lead position in-house or at a creative agency (including managing brand, design, and/or creative projects)
  • Demonstrated ability to work confidently and build trusted partnerships with Marketing and Creative Teams
  • Strong visual portfolio and demonstrated experience developing creative marketing campaigns
  • Ability to understand and discuss business strategy, related to creative design
  • Excellent communication, presentation, and organizational skill

Employee Benefits:

Full-time team members at UpKeep receive stock options, paid holidays, unlimited vacation/sick time, 401(k), 12-week paid parental leave, affordable health insurance options, FSA, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first.

The Company:

UpKeep was founded by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a process engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the workflow and productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep in 2014 while living in his parent's garage.

Today, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors are modernizing the way thousands of businesses around the world maintain their facilities and equipment. Customers love UpKeep's mobile-first application because it gives them the ability to manage work orders on the go. We're replacing tedious paperwork and cumbersome spreadsheets so technicians can focus on the work that matters most.

UpKeep is a Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) software geared for technicians in industries like manufacturing, healthcare, food production, transportation, fitness, education, hospitality, government, utilities, and construction. We've raised $50 million in VC funding following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. With over 1,500 positive customer reviews, we are rated #1 on Gartner, G2, and Capterra. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate is discussions, webinars, podcasts, and courses.

Visit our website to learn more: www.onupkeep.com

UpKeep Technologies Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. Please let us know if you need accommodation due to disability. We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace by hiring people from all racial, ethnic, and socioeconomic backgrounds.

Why you should join UpKeep

We're taking the work out of work orders! Founded in 2014, our mission was to empower technicians, maintenance teams, and facility managers to be more productive through the adoption of new technology.

Today, we have developed a mobile-first, cloud-based solution that is simplifying maintenance requests and asset management across dozens of industries around the world. We're focused on remaining the leading Computerized Maintenance Management System (CMMS) on the market by constantly improving our software as a service (SaaS) and always putting our customers first!    UpKeep currently employs 70 amazing people that work together to ensure over 200,000 global users achieve their goals! We've been named the #1 Facility Management Software by Gartner & GetApp, #1 for Usability by Software Advice, and Easiest to Use CMMS by G2 Crowd. We've also been recognized as a "Best Place to Work" by Built in LA!

After graduating from Y Combinator, we’ve raised $50M in capital funding (Series A & B) from some of the top VC’s in the world including Emergence Capital, Insight Partners, Battery Ventures, and Bain Capital. Only 1% of venture capital is funneled towards the deskless workforce, yet 80% of the global workforce is not sitting at a desk. We are actively investing in the future of maintenance and the underserved deskless worker. 

We are a Y Combinator-backed company (YC W17)

Visit our website to learn more and view our current job openings! https://www.onupkeep.com/