Helping developers connect the world with magical conversational AI.
Vocode is empowering developers to connect the world with magical conversational AI experiences. Today, our open source and hosted APIs are relied upon by thousands of engineers and organizations to create scalable, performant conversational AI agents operating on the front lines of myriad business cases: multilingual customer support, appointment scheduling, identity verification, lead qualification, and much more.
Since graduating from YC (W23), we’ve:
At Vocode we are deliberate and intentional about the company we’re working to build. We want to foster an environment of autonomy, kindness, curiosity, and achievement, but we’re not expecting to commission a fluorescent “BE CURIOUS” sign for the wall of our office any time soon. Here are some things which we know really matter to us:
The mission of the Senior Full Stack Engineer (Ops) is to design and build high ROI improvements, integrations, and automations across Vocode’s Marketing, Sales, and Customer Success teams.
Here are some real examples of the sort of work you might expect to do in this role:
Migrate our hosted customers away from Discord to a new Slack workspace Discord makes sense for our open source customers, but folks building with our hosted solution should be in Slack, where our sales, support, and engineering teams can help them as required. In addition to migrating existing customers, you would have updated our registration flows to trigger the creation of a Slack connect channel for new customers upon confirmation of their email.
Build high polish sales demos Conversational AI is new technology, and many of our customers and sales prospects find it invaluable for us to illustrate the possibilities for them, from customer-facing use cases to new approaches in internal systems and tooling, all powered by Vocode’s conversational AI.
Integrate, Automate, and Iterate Laying rails between our internal systems means our people can work ever more autonomously: our registration flow should qualify prospects and feed into Pipedrive. Our sales people should be able to generate Docusign agreements and Stripe billing logic for customers with a few clicks in Pipedrive. When we do something manually a bunch of times, we’ll be expecting you to swoop in and make it a smooth experience for mere mortals.
& much more Working with a designer and the founders to overhaul our website and messaging. Build a best in class API and docs experience. Build knowledge bases internally, on our website, and via AI agents (e.g. Amazon Q) for Vocoders and Vocode customers alike. Triage sales requirement calls and help reduce sales dependency on ad hoc engineering expertise.
Vocode is building the future of voice interfaces on top of language models.