Insurance and risk management tools for startups.

Revenue Operations Associate at Vouch

Chicago, IL | San Francisco CA
Job Type
3+ years
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About the role

About Vouch:

Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups.

Vouch is a new, technology-first insurance company backed with $160M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.

We're doing this by making insurance fast, responsive, and focused on our customers -high growth and innovative companies. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.

What does a work environment look like at Vouch?

Vouch has a 3-HQ model: Office-Based, Office-Linked, and Remote-First. This role is Office Linked, which means that team members must live within a 2-3 hour commute from one of our main offices (SF or Chicago). Expectation will be that team members can easily come into the office on a project-by-project / case-by-case basis.

Role Responsibilities:

Vouch is looking for a high-performing Revenue Operations Associate to join our rapidly growing team. Reporting to the Operations Director, this position is responsible for supporting a variety of exciting sales and services-related programs, initiatives, and analytics at Vouch.

Our ideal candidate for this role will be someone who has strong analytical skills, experience working with and improving Salesforce (and other GTM tools), an ability to collaborate well with cross-functional stakeholders, and a proactive interest in scaling sales, success, and marketing operations.

Job Duties:

  • Collaborative process improvement - work with sales, success, and marketing teams to identify data requirements, tooling, and instrumentation needed to enable best-in-class RevOps processes, analytics, and reporting.
  • Salesforce.com data stewardship and improvement: workflow/ automation management, dashboard, and report creation and upkeep, and end-user support and documentation.
  • Proactive problem solving - Actively engage in initiatives across the organization to identify gaps and build/improve/document business processes, automations, or reports to help the sales, success, and marketing teams scale.
  • Data and analytics: Measure and analyze sales activities & performance across the entire customer experience, identify areas for improvement, and understand KPIs and how they can be impacted.
  • Data-driven decision making: translate data sets into impactful insights, recommendations, dashboards, and reports for the sales, success, and marketing teams.
  • Communication and reporting - Communicate upwards and to peers on project strategy, status, expectations, deadlines, and results.

About you:

  • Preferred 3+ years of work experience with SaaS analytics, sales, GTM, or Revenue operations
  • Must have experience with Salesforce.com, with the ability to speak the language and present recommendations for improvement
  • Ability to learn business processes, systems, and complex data relationships quickly with minimal instruction
  • Advanced Excel/Google Sheets skills required, including proficiency with pivot tables and vlookups
  • Ability to Identify data inaccuracies and develop solutions to correct the inaccuracies
  • Excellent communication and social skills with a proven track record to successfully work and partner across multiple functions in an organization
  • Proactive attitude and interest in building efficiency and scaling operations
  • Creativity in developing actionable recommendations for presentation to senior management

Vouch provides a number of benefits to help you bring your best self to work:

  • Competitive compensation and equity packages
  • Health, dental, and vision insurance
  • Parental leave
  • Flexible vacation time (Unlimited PTO)
  • Wellness allowance ($80/month)
  • Technology allowance ($100/month)
  • Monthly Doordash credits ($80/month)

Vouch believes in putting our people first, and building a diverse team is at the front of everything that we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal opportunity employer and celebrate the diversity of our growing team.

Why you should join Vouch

Vouch is building the future of commercial insurance: instead of having to go through stodgy brokers, and long paper-based applications, Vouch will make it easy for any Seed or Series-A stage company to get all of the business insurance (property, liability of various sorts) they need, and will ensure that this coverage scales as a company does.