Create jaw dropping virtual events
Welcome is a virtual event platform for high-end, branded events. Using Welcome, a single person can create a jaw-dropping experience that feels like an Apple product launch. We've built the first five-star virtual event venue and have the product and services to match. Our flagship product allows our customers to create an event that feels like an interactive TV show. There is nothing else like it.
We’re a well-funded silicon valley startup backed by top VCs. Our investors, founders, and advisors are from Google, Facebook, Yahoo, InstaCart, Dropbox, Slack and more. Within three month of a soft launch we’ve already signed a Fortune 500 company and the world‘s largest investment fund. We are growing incredibly fast and looking for a Customer Success Manager to help us manage a world-class customer journey.
As the Customer Success Manager at Welcome, you’ll onboard and guide our customers to become experts at hosting jaw-dropping virtual events. You’ll focus on coaching the customer and improving their experience measured by customer satisfaction, account health, and platform utilization. You have experience interacting with high profile, enterprise clients across industries. This role will report to the Director of Customer Success.
Imagine working with a world-class team of people where:
You will be responsible for:
Our Investment in You:
Welcome embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status.
We are composed of a diverse group of entrepreneurs, dreamers and builders who believe that exceptional, high-quality experiences can seamlessly bring people together, invite collaboration, and provide a meaningful sense of belonging. If you align to these principles and have what it takes, we’d love to hear from you.
Welcome is a virtual events platform specifically for high end, branded events. Using Welcome, a single person can create an experience that feels like an Apple Product Launch. If you think of virtual platforms (Zoom, Hopin, Google Meet) as real estate, we've created the first 5 star hotel in virtual real estate.