Whatnot

Buy, Sell & Go Live

General Manager - Collectibles

Location
Los Angeles
Job Type
Full-time
Experience
6+ years
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About the role

About Whatnot

Whatnot is a livestream shopping and community marketplace where you can geek out with collectors and other like-minded people. Whatnot is backed by some of the industry’s best venture capital investors, including Andreessen Horowitz and Y Combinator. If enabling creators to make a living off their passion and building the future of ecommerce gets you excited, please reach out!

Responsibilities

  • Ensure success within the collectibles category on Whatnot
  • Define and monitor key success metrics in the category and ensure there’s sufficient liquidity for a healthy ecosystem
  • Partner with top tier sellers and ensure success on Whatnot
  • Hire and manage a team of partnerships, marketing & community support as we grow
  • Develop a tiered strategy for partnerships; focusing on a handful of high impact, bespoke executions while maintaining a consistent stream of scalable solutions and opportunities
  • Identify creative ways to leverage Whatnot’s existing network to fuel future growth
  • Lead thinking and analysis to help us better understand buyer and sellers needs and the competitive landscape
  • Lead multiple acquisition strategies while effectively tracking, analyzing and iterating upon the results
  • Stay close to sellers and buyers in the ecosystem to understand user needs and provide the engineering team with key user insights and problems to solve
  • Be an internal advocate for buyers and sellers in the vertical and ensure we are solving for their pain points
  • Flex as needed to help with other parts of the business like customer support, trust and safety & more

Requirements

  • You are a world-class leader with experience managing & hiring a team
  • 8+ Years works experience in a fast paced environment including startup experience
  • You are hungry, scrappy and flexible enough to work in a fast-paced, startup environment
  • You’re incredibly analytical and have experience with SQL
  • You are a strategic and creative thinker who can turn research and data into actionable plans
  • You possess excellent communication and organization skills
  • You are comfortable moving fast in an ambiguous work environment with little guidance
  • You have significant partnerships and marketing experience
  • You are comfortable with change. This is a fast growing, and adapting startup -- what you do today may not be what you do tomorrow
  • You have experience working on a marketplace or two-sided platform where you’ve had to balance the needs of multiple parties

Why you should join Whatnot

Whatnot is a community marketplace where you can buy, sell, go live and geek out with collectors and other like-minded people. Today’s online marketplaces are neither safe nor fun -- they’re full of counterfeits, and you shop by endlessly scrolling through listings. Whatnot verifies every item sold and provides a fun social shopping experience to enjoy with friends and community members.

Whatnot is backed by some of the industry’s best venture capital investors, including Y Combinator, Scribble.vc, Liquid 2 Ventures, Wonder Ventures & Andressan Horowitz