Software Engineer - Customers & Internal Tools (Remote)
About the role
WorkRamp empowers employees to reach their full potential. We build onboarding, training, and development products that businesses use to accelerate employee growth. Today, companies including Slack, Square, and PayPal, use WorkRamp to develop thousands of employees worldwide.
🚀What's the opportunity?
We are currently looking for our first software engineer focused solely on the customer experience and internal tools to support customers. As we onboard and serve some of the world's most innovative companies, we need to streamline the tools, experience, and on-going support for our most complex deployments. This role is perfect for someone who wants to work closely with customers, while also improving our code base and tooling to scale to hundreds of thousands of enterprise users.
This role is open for remote hires, preferably in time zones between ET - PT (US citizenship required).
🔧What will I be doing?
Projects you might work on: -Work closely with our customer success and support teams to solve customer issues, fix pressing bugs, and implement WorkRamp into various systems. -Quickly design, build, and iterate on minor features that need to be rapidly deployed to customers. -Optimize code or reduce technical debt to help our engineering scale more quickly -Build new internal tools to streamline how we service and scale to customers.
Our tech stack consists of:
- Ruby on Rails backend
- React and MobX on the frontend
- Deployed on AWS
🙌 What skills do I need?
- Strong desire to work at an early-stage startup
- 2+ years of industry-experience building product quality software
- Expert time-management and prioritization within a fast-paced environment
- Effective at collaborating with cross-functional teams
- US Citizenship required
- Unlimited PTO
- Full healthcare coverage
- Stipend for remote work setup
- One of the best teams in tech!
Why you should join WorkRamp
WorkRamp is the leading end-to-end training platform for educating employees and customers at scale. Empower your users with an engaging learning platform that helps you execute better across your entire business. See why companies like Zoom, Square, and Intercom trust WorkRamp to train their teams and customers by visiting workramp.com.