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Entropy: The Operating System for Specialty Healthcare

Specialty clinics use Entropy to automate patient intake, eligibility, and claims exactly how their teams do. Just 90% faster.

Hey YC 👋 

We're Rabii and Hashim - co-founders at Entropy! 

TL;DR

We’re building an AI operating system for specialty healthcare that improves over time. All automations sit on top of Atlas, our provider level context layer to ensure that we capture institutional knowledge and build on it over time. 

We’re supporting multiple clinic locations that serve thousands of patients every single month and growing fast.

https://www.youtube.com/watch?v=7UdXR-bhzHg

The Problem

Specialty clinics are drowning in manual tasks that are costing them billions of dollars and failing their patients and referrers. 

  • Intake staff manually process incoming faxes, emails, forms, and calls.
  • Billing staff need to check eligibility, submit prior authorization requests, and submit claims.
  • Patients are stuck waiting weeks for urgent care and referrers have no visibility. 
  • Clinics are losing revenue as they miss out on patients and have their claims denied.

Static automation can’t handle this complexity as SOPs and payor requirements are changing constantly. 

The Solution

Entropy automates your entire referral and revenue cycle workflow - and gets smarter every single day.

  • Intake: Capture referrals from faxes, email, portals. Extract patient data, create charts.
  • Insurance: Verify eligibility, submit prior auths, track approvals, fight denials.
  • Communication: Update referring physicians, remind patients, manage documentation.

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Here's the difference: All automations are built on Atlas, our context layer. It’s a living knowledge base of the clinic’s operations that evolves over time. It learns from every referral, every authorization, every edge case and adapts autonomously. When a payor changes their requirements overnight, Atlas accounts for this without engineering or operational lift. 

We're live across multiple clinic locations that process thousands of patient referrals monthly, now 90% faster than manual workflows.

About Us

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Healthcare is personal to us. Hashim spent a decade navigating referral hell while managing a chronic condition. Rabii watched his parents do the same. When we sat with specialty clinics, we saw the chaos on the other side - so we're fixing it.

We've spent our careers scaling complex operations. Rabii at McKinsey building digital businesses, Hashim at Careem handling pricing for millions of daily transactions. We've seen what happens when automation actually works and what it takes to build something that scales.

Our Ask

If you lead ops, intake or RCM at a specialty care provider (or know someone who does), let's talk: rabii@withentropy.ai.