Operations Associate

Ascen is a Y Combinator-funded back office platform for staffing companies. We give staffing firms the freedom to focus on their clients and candidates by providing an amazing suite of back-office services - contractor onboarding, timesheets, payroll, invoicing, funding, and employer of record - all through a beautiful, white-label, all-in-one platform.

We are looking for a highly capable Operations Associate to help support our various platform stakeholders. This position is 100% remote.

This is a many-hats role focusing on people skills and being generally helpful in solving our problems.

Here are some examples of what you will be doing:

• Helping onboard and responding to questions from partners, contractors, and clients
• Creatively solving problems related to HR, product, or technical issues
• Interacting with various regulatory agencies and vendors
• Completing paperwork when certain compliance or HR issues arise

Requirements:

• Bachelor's degree
• Strong interest, familiarity, and ability to learn technology products
• A history of excellence and consistently going above and beyond job requirements
• Desire to interact with stakeholders over email and the phone
• Strong and attentive communication skills
• Excellent written skills
• Excellent problem-solving skills
• Bonus points if you have contingent workforce experience or are willing to get equivalent certifications