Head of People

☀️ About Bright:

Hey there! We’re Bright, a fintech solar energy startup on a mission to reverse climate change, starting in Mexico. We do so as a finance and technology layer powering the solar installer and entrepreneurial ecosystem - working hard to simplify the process through automation.

In just a few years, we've become Mexico's leading residential solar financier. We’ve coordinated everything needed to get solar on homes - from financing to installation - so customers can go solar with no money down. We've raised funding from top investors like First Round Capital, Y Combinator, and Leonardo DiCaprio. Like we do, they believe we can grow exponentially while having fun and being one of the best places to work in solar.

💼 About the position:

Join us as a Head of People to bring clean solar energy to Mexico! ​​ As the Head of People, you will be instrumental in nurturing our most valuable asset – our team. You will lead with empathy, integrity, and a relentless dedication to creating a workplace where everyone feels valued, supported, and empowered to make a difference.

🥇 About you:

• You have a deep understanding of People Operations, Mexican labor law, and recruitment  and a keen eye for identifying root causes and implementing improvements that tackle those surgically
• You want to leave a legacy in the world and care about having an impact bigger than yourself. You are a strong leader with the ability to motivate and inspire a high-performing team.
• You are an excellent communicator with the ability to collaborate effectively across all levels of the organization. (Bonus points for experience in building and scaling People Operations and recruiting teams with a customer-centric approach!)
• You have >5 years of progressive experience in HR leadership roles, with a proven track record of promoting employee well-being and driving sustainability initiatives.

💻 Your role will be to:

• Manage People Ops and Recruiting: Establish the staffing, processes, and tools needed to ensure we can maintain preference in an increasingly competitive labor market.
• Drive employee well-being and satisfaction up: Lead people ops teams to implement employee benefits and guarantee leadership alignment to make Bright the #1 best place to work in LatAm
• Develop a world- class training program: Bring in development best practices and manage the people ops and subject matter experts to create record-fast and high-quality onboardings
• Achieve Compliance across all of Bright: Lead the compliance team within people ops to meet all the legal requirements from Mexican entities and all ESG and ABC requirements from lenders
• Revamp the company recruiting process: Establish the staffing, processes, and tools needed to ensure staffing can scale timely and sustainably as our growth goals require it.

🎯 Your Key Results will be:

At Bright, we operate on the OKR system pioneered at Intel and used widely at Google and many tech companies. For this specific role, your Key Results  (upon which your success will be measured) is:

• Objective: Become known as Mexico's most desirable place to work
  • Key result: >92  3-month trailing employee NPS
• Objective: ​​Ensure adherence to legal and lender compliance to foster company stability and growth.
  • Key result: 100% Compliance with Tax Laws, Mexican institutions and lenders
• Objective: Foster continuous learning and career development.
  • Key result: 100% of onboardings completed in 2 months or less
• Objective: Secure the candidates needed to support Bright’s sustainable growth
  • Key Result: 100% of positions needed are hired within the Service Level Agreement,  approved in the staffing plan, and with an average CEO interview score of >4.2

✅ Benefits

• The opportunity to learn firsthand about the distributed generation regulatory scheme in México while being a part of the fastest-growing startup in the country.
• A fun, high-caliber team that trusts you and gives you the freedom to be brilliant.
• Possibility to earn equity at Bright.
• Private health insurance.
• Access to cost-free mental health care.
• Parental leave.
• Access to top-tier mentorship programs.
• Remote work.
• Private health insurance.
• Remote work (48  hrs a week).
• Savings plan (“Caja de Ahorro”)