Community Phone Company

Modern landline and voice services

Engineering Manager

$220K - $275K / 0.10% - 0.20%
Location
San Francisco / Remote (US)
Job Type
Full-time
Experience
6+ years
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About the role

โ˜Ž Community Phone

Community Phoneโ€™s simple mission is to make the phone more powerful, one call at a time. Our customers include tens of thousands of small businesses and consumers. They choose us because we are the only reliable and flexible desk phone provider on the market. And because our customer support is unmatched. Magic begins when our customers (literally) plug in their phones โ€“ our business customers hit growth milestones and our consumers connect with their family members seamlessly.

As a Y-Combinator graduate, weโ€™ve achieved product market fit and are growing our team, which is spread across 15 countries and even more time zones.

๐ŸŒŸ About the role

As our Engineering Manager , you will be a key leader on our engineering team. For the first 6 months of your tenure, you will be the only engineering manager and report directly to our CEO. You will be responsible for the pacing and quality of our engineering output, as well as the culture within the engineering team. You will also push code yourself.ย 

Our stack

Typescript/Javascript, React, Python/Django

๐Ÿš€ You will...

  • Work with the CEO, the Head of Product, and the Technical Project Manager to solidify our roadmap

  • Lead a team of ~10 engineers who are located across the world

  • Recruit outstanding engineering talent globally

  • Communicate the vision and direction to your team and keep them energized and inspired to do their best work by setting and achieving ambitious goals

  • Demonstrate our company values every day - be customer-obsessed, execute with maniacal urgency, maintain an ownership mentality, have a bias towards action, stay efficient and resourceful, and always be kind and transparent with the team

  • Articulate and influence requirements for how the product, team, or strategy needs to change to unlock faster and more enduring growth

  • Push code yourself to ensure your ongoing understanding of our codebase

  • Be evaluated, in the broadest sense by our CEO, by whether you meet your commitments, hire and retain great people, and maintain the energy and morale of those people

๐Ÿ† You are...

  • Experienced with 10+ years of engineering experience, with 5+ years in engineering leadership. Ideally, you are a former founder.ย 

  • Well-versed across the stack from using Typescript to Python

  • Collaborative and enjoy working with multiple teams

  • An Excellent Communicator with native or close to-native English skills

  • Results-driven and enjoy a fast-paced environment. Startup experience is necessary.

  • Passionate About Learning open to new domains or technology; you're willing to dive into documentation/videos, talk to your teammates, and experiment to become well-versed

๐Ÿ’™ Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus.ย 

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset , we're able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

visit <u>about us</u> for more info!

Salary band: $220-275k OTE. 0.1-0.2% equity.

About Community Phone Company

Community Phone Company YC W19 built a simple cloud phone system for businesses that don't operate a call center.

Our solution lets a business get all modern voice features (re-route if busy, greeting menu and IVR, programmable caller ID, cloud voicemail, etc) on their existing office phone and existing employee cell phones. All employees onboard instantly, no wifi required, no app to download. Businesses should not be missing out on orders because they can only take one call at a time, and they shouldn't need an IT person in order to get a modern business phone system.

Community Phone Company
Founded:2018
Team Size:70
Location:Boston
Founders
James Graham
James Graham
Founder