Customer support as a service.
HiOperator's mission is to automate customer service by augmenting awesome humans with great technology. We believe that there’s a path to automation that greatly enhances the roles and career paths of customer service agents, rather than makes them obsolete.
We are a profitable, growth stage startup and our investors include Y Combinator, Hearst Lab, and 43North. We have been scaling exponentially and we continue to look for new team members to join our quest to change the industry.
As a Business Development Representative, you will support HiOperator’s pipeline efforts by uncovering qualified opportunities in the mid-market and enterprise segments. Your main responsibilities will be to penetrate key target accounts by reaching out to ideal customer persona individuals through phone, emails, social etc and engaging their interest in our services.
In this role, you will ask a lot of questions to understand a prospect's pain points, needs and current priorities. Your abilities to capture the prospect's attention and interest will be key as you grasp the prospect's challenges and explain how HiOperator works. Your goal is to set discovery meetings with qualified prospects where they can explore HiOperator in greater depth. As the first touch-point between HiOperator and a prospect, you will play a key role in educating them about what we do and articulating the differentiators. Goal is to attract, engage and qualify them.
You are expected to be sharp at understanding a prospect's pain points, self-motivated, disciplined and extremely good at time management.
You are confident at having conversations with VP and C-level leaders at a range of companies in a consultative tone. You are comfortable being accountable and achieving realistic monthly targets.
Visit us to learn more: www.hioperator.com and apply directly at https://hioperator.breezy.hr/p/9f877b416f4e-business-development-representative
This is not a remote position. Please note that you should expect to work out of our Buffalo, NY or Dallas, TX office.
Job offers are contingent on a satisfactory background check as permitted by law. Any falsification of your application or any other hiring materials is grounds for rescinding an offer or termination of employment.
HiOperator is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
HiOperator is a next-gen customer service platform, combining AI and awesome people. We growing quickly and are looking for awesome folks to come with us on the journey in Buffalo & Dallas.