Mixpanel

Product analytics to help convert, engage, and retain more users.

Software Engineer, Fullstack (Remote-friendly but US only)

Location
Remote
Job Type
Full-time
Experience
3+ years
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About the role

About Mixpanel

Mixpanel is a leading product analytics software company, currently helping the world answer 81 million product questions every year. Our pioneering event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms.

Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products. Today, we serve nearly 6,000 paying customers through seven offices globally in our quest to provide the most in-depth product analytics that everyone can use and trust.

We are actively recruiting for multiple Software Engineers across different levels for our org!

About the role

Mixpanel engineering is a small team that works quickly, prioritizing getting value to customers and iterating to make those experiences even better. We offer the most powerful product analytics tool while still focusing on making the user experience delightful. The full stack engineers have the freedom to move about the stack to deliver value to customers without being blocked by ownership silos. This means doing everything from building snappy UIs and fast and reliable services to leveraging our powerful query engine to get the customers answers that help them deliver great products. We are looking for folks who seek to understand and own customer problems, participating in every step of the development life cycle from ideation to delivery and maintenance. We encourage ownership and autonomy—if you see customer pain points, you will be empowered to fix them. There is no "not my problem" at Mixpanel. All customer problems are ours to fix. We believe that our UX is a key differentiator, and we invest heavily in UI, aiming for a snappy and intuitive experience. We believe in Product-Led Growth, that even enterprise adoption of software tools starts with individual users and the way to get there is through creating a user experience that gets customers to answers quickly.

Responsibilities

At Mixpanel Engineering, Product, and Design (EPD) work closely in pods to define the product and experiences. You'll be collaborating closely with your EPD team to create a vision for delightful and intuitive UX, then work to deliver the most impactful features for our customers. You'll be owning key pieces of the product, maintaining them, and always advocating for improvements to make the user experience even better, adding to our growing shared components library and expanding our design system << https://design.mixpanel.com/ >> . You’ll be working on our web app, which is built in Python, running Django, with an open source JavaScript framework << https://github.com/mixpanel/panel >> running the front end. Everything is run on Google Cloud Platform, using Kubernetes and Docker for orchestration and containerization of our services.

A typical project requires working across our stack, creating endpoints for your feature as well as developing and deploying the UI. Here are some projects we've worked on in the past to give you an idea of what to expect.

A way for customers to share their metrics publicly, a pain point for customers who want to easily share their data on social media or with executive leadership. This feature required keeping an eye on security so unintentional data would not be leaked for customers, but would enable easier collaboration.

We rebuilt our Live View from the ground up and rebranded to Events << https://help.mixpanel.com/hc/en-us/articles/4402837164948-Events-formerly-Live-View- >>. Our goal was to improve users’ trust and make debugging their data and query results easier. With these goals in mind, we removed a number of limitations from Live View, improved key work flows, and tightened the UX. We also drastically simplified both the back-end and front-end architecture resulting in a more performant and maintainable product. The end result is a more powerful tool for our users and a simpler codebase for our developers.

We revamped our dashboards UI to improve the workflow for creating and saving analyses that also had the nice side effect of making our data model clearer. This required us to iterate and polish while learning more about how customers used and worked around our product in their day to day. We applied these learnings to smooth our workflows even more while continuing to set the stage for more series of improvements.

We redesigned our query builder to allow users to instantly see the results of their changes on one screen. This was required balancing competing requirements of visual space for the query builder and the ability to see two things at once, resulting in a more intuitive UX.

We made segmentation faster allowing users to customize what they can compare at the query time vs deciding everything they will ever need at the time they develop your product.

What we're looking for

  • We are hiring full stack engineers at all levels across all teams.
  • You take ownership of problems with a focus on delivering value to users/customers.
  • You can deliver solutions that are pragmatic in approach.
  • You have experience with web application architecture and principles.
  • For more senior roles: You have a proven track record of launching and maintaining large-scale web products.

Benefits and Perks

  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

please note that benefits and perks for contract positions will vary

About our culture:

Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose.

Customer Focus: Our customers’ success is our success.

Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business.

Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives.

One Team: We can’t win without each other.

Why choose Mixpanel?

We’re the leader in product analytics and have raised $277M from prominent investors like Andreessen-Horowitz, Sequoia, YC, and Bain Capital. Over the years, we’ve seen a spike in our leading indicators—signups and weekly active users—which have directly translated to revenue growth. Recently, we secured a $200M Series C growth investment from Bain Capital to accelerate our product development, expand our reach to customers, and more. Our award-winning teams make our continued growth possible by finding creative solutions to ever-changing challenges with scaling, reliability, design, and service. Today, we’re the only company single-mindedly focused on enabling the world’s most innovative companies to use data to uncover insights about their customers to build better products.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

Why you should join Mixpanel

About Mixpanel

At Mixpanel, our mission is to increase the rate of innovation. Not only as a company, but for the businesses we serve. Through our analytics platform, companies can analyze how and why their users engage, convert, and retain in real time across web, mobile, and smart devices. Then they can use that data to improve their business and products.

About Mixpanel Engineering

  • The Engineering, Product and Design teams at Mixpanel together build Mixpanel’s product. The team consists of very talented and nice people who collaborate to solve problems.

  • We organize in Product Groups which are small groups (3 to 8 people) comprised of engineers, product managers and designers working on a problem or an investment area with complete autonomy over the development process.

  • We are customer focused and data driven - We like to iterate, learn and improve quickly using qualitative and quantitative data to continuously deliver customer value.

  • Our engineering team gets to work on really challenging and exciting engineering problems because of the nature of our product and our scale.

  • We use our own product on a daily basis!

Mixpanel serves over 26,000 companies from different industries around the world, including Samsung, Twitter, and BMW. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, Paris, Amsterdam and Singapore.

Mixpanel
Founded:
Team Size:310
Location:San Francisco