Self-Driving Customer Care
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.
Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.
Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.
Want to become a key part of the Generative AI revolution? We should talk.
As a Director of Product, you will drive the product development and launch of comprehensive AI products leveraging Generative AI/LLM and other emerging technologies. You will identify product gaps & opportunities and partner with a cross-functional team to shape our product strategy using market, customer, and competitor analysis.
You are a hands-on product management professional and know how to build relationships with engineering, marketing, sales, and customer success to come up with the best strategy for product features and a roadmap for innovative AI capabilities. You will be accountable for the entire product lifecycle, right from planning through development and launch. You are data-driven, and action-oriented and possess a strong understanding of launching enterprise SaaS products with a customer-centric vision.
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Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Netomi's AI enables self-driving customer care for companies like HP, Westjet, Singtel and more. By autonomously resolving over 70% of support tickets on email, chat, messaging, social and voice, companies using Netomi reduce support costs, boost customer happiness, enhance agent productivity and automate up-sell.