Ready
Software that helps ISPs connect more people to better broadband.
Broadband Community Manager
About the role
We are looking for a proactive and enthusiastic individual to lead the growth and management of the broadband.io community. As Broadband Community Manager, you will foster a welcoming environment where members can connect, learn, and collaborate on various topics related to broadband, connectivity, and internet technologies.
Responsibilities: Community Growth
- Utilize social media platforms, forums, and online channels to promote community engagement and reach a broader audience of stakeholders and enthusiasts.
- Develop strategies to grow the community organically through outreach, partnerships, and marketing initiatives.
- Responsible for driving key metrics in the broadband community, including but not limited to: number of new verified member signups per week, month over month growth rate, etc.
- Encourage a positive and inclusive atmosphere within the community by actively engaging with members, initiating discussions, and promptly responding to inquiries and feedback.
Content Management
- Collaborate with internal teams and external partners to develop Ready’s content calendar.
- Curate engaging content, including articles, blog posts, discussions, and multimedia resources, to stimulate conversation within the community.
- Monitor community activity and address any spam, issues or conflicts to maintain a respectful environment for all participants.
Event Planning
- Organize virtual events, webinars, workshops, and meetups to further engage community members.
- Coordinate logistics, secure speakers, and promote events to ensure maximum participation.
About you:
- 2+ years in digital community management, social media management, or related roles.
- Your superpower is relationship building and you’re energized by building and engaging your community.
- You embody Ready’s founding principle of “Humble, Hungry, Curious”.
- Proven track record driving community growth, including a portfolio of creative and scalable programs across several social media platforms, including X, LinkedIn, and YouTube.
- Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.
- You’re a creative thinker with a proactive mindset and have the ability to ideate and identify opportunities for community growth and engagement.
- You have strong written and verbal communication skills; you craft engaging content and interact effectively with diverse audiences.
Bonus skills:
- Technical background / ability to quickly learn new digital tools
- Digital A/V production experience, in particular streaming
- Experience in event planning and management
- Graphic design experience
Join us in shaping the future of broadband, connectivity, and internet technology. If you're passionate about building and nurturing online communities, we'd love to hear from you!
About the interview
Recruiter Screen - conversation with a member of the People team at Ready Hiring Team Screen - discussion with the hiring manager or a key stakeholder on the team; bi-directional Q+A Semi-sync Challenge - we'll want to see how you explore the intersection of prompts, writing, and Interview loop - meet more members of the hiring team Exec Interview - final interview
All virtual interviews
Ready is an equal opportunity employer. We value diversity and prohibit discrimination in our workplace. We make hiring decisions based on qualifications and merit, fostering an inclusive environment for all employees.
About Ready
Ready builds software tools that help local internet service providers connect more people to better broadband services. Local ISPs connect more than 50 million U.S. homes to the internet today, but their businesses typically run on a mess of legacy systems, and as a result, they struggle to work effectively, and usually fail to deliver great subscriber experience.
With Ready, local ISPs get everything they need to deliver seamless subscriber experience – from finding & signing prospects in their geographic area, to onboarding and billing, to integrations with legacy data systems – all in one place.
If you’re a talented engineer looking for meaningful, rewarding experience, there are many reasons to consider joining Ready for your next chapter, including:
- Constant engagement: large product surface area means there’s never a shortage of interesting, challenging, meaningful problems to solve.
- Team motto is “builders building”: We strongly prefer shipping results to customers over heavy processes and lots of meetings.
- Experienced founders and a culture of sharing mean there are plenty of opportunities to learn all about building startups, not just coding.
- Aspects of the product are customer-facing enterprise tools, other aspects face the subscriber, a rare combo of B2B and B2B2C.
- Remote team: work anywhere you want, as long as you get strong internet (and the platform we’re making helps make that true in more places).
- We’re well funded, and place strong emphasis on revenue from customers – our ambition is to build a large and important company with many options down the road and minimal dilution along the way.
