
TL;DR: Forge makes premium, white-labeled loyalty apps for leading restaurant brand – think a Starbucks app for your own restaurant.
Hey everyone! We’re Ethan and Isaac, and we’re building Forge. Our journey started as roommates at Stanford where we worked on ad-branded contraceptives, AI-generated Spotify playlists, and exploring new restaurants. Today, we’re on a mission to enhance customer relationships and build loyalty for restaurants and have 300+ partners including Chubby Group, Omakase Restaurant Group, and Daeho Dining.
The Problem
In high school, Ethan saw firsthand while helping manage 3 Korean corndog locations that non-conglomerate restaurants struggle with building a digital presence and customer retention. Since then, these issues have grown tenfold as they fail to acquire and retain repeat customer and in-person traffic - while losing 30% to third-party delivery apps.
On the other hand, publicly-trading conglomerates like Starbucks, Domino’s, and Wingstop are well equipped with huge teams of in-house engineers and control their customer’s dining journey with their technology.
Our Solution: Forge, the Starbucks app for your brand.
Forge brings this sophisticated technology to any restaurant brand, white-labeled at a very low-cost. We want to level the playing field for any restaurant to compete with these conglomerates, so we helped them build via well-designed loyalty apps that include Amex-like status, tiers, points, membership subscriptions, in-app orders, and a whole suite of AI-powered marketing tools.
This has already resulted in stronger customer relationships, new revenue, recurring revenue streams, and increases in both average customer spend and visit frequencies with over $20M in new revenue redirected to our partners, 3x increased visits, and over 300,000 active users across our apps!
Our Asks
If you want to join the Forge family or know any restaurant brands or places you’d like to see us help out with loyalty, email us at founders@forgerewards.com!
Ethan and Isaac (at HE&C Wagyu Garden)