About Kaizen

Kaizen is a digital employee that helps healthcare providers get patients into care faster. It processes referrals, verifies insurance benefits, manages prior authorizations, and handles provider credentialing across the systems teams already use. Customers can give Kaizen feedback directly, teaching it their processes and refining how it works.

The problem: Healthcare operations are still incredibly manual. Teams spend thousands of hours processing referrals, navigating payer portals, verifying benefits, submitting authorizations, and moving information between fragmented systems. This administrative work slows down access to care, creates unnecessary costs, and leaves revenue on the table.

Our solution: Kaizen gives healthcare organizations a digital employee that can take on this work end to end. It works across the existing systems and portals teams already use, handles complex workflows and exceptions, and learns directly from customer feedback. This allows Kaizen to automate workflows that have historically required large operations teams or outsourced labor.

Our impact: Kaizen works with $100M+ healthcare providers to automate critical operational workflows and drive seven-figure ROI. Deployments can go live in as little as two weeks, helping organizations get patients into care faster while giving their teams significantly more capacity.

Our Founding Team

Co-founders Michael and Ken studied Computer Science at MIT, completing a combined decade of AI research. Michael was Head of Infrastructure at Gather ($77M from Sequoia and Index), and Ken was Head of Engineering at TruckSmarter ($44M from Founders Fund, a16z, BCV).

We've raised $8.5M from leading investors including Joe Lonsdale's 8VC, Y Combinator, Eric Schmidt's Innovation Endeavors, Jeff Dean (Google's Chief Scientist), Matteo Franceschetti (CEO of Eight Sleep), Calvin French-Owen (Co-founder of Segment), Aabhas Sharma (CTO of Hebbia), and other world-class operators and technologists.