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Layup

Guide your users. Right in your product.

With a unique second cursor that integrates directly into your UI, Layup delivers real-time, adaptive assistance, completely transforming user engagement. We save product and support teams countless hours that would otherwise be spent creating in-app guides and other product documentation.
Active Founders
Ryan Xue
Ryan Xue
Founder
Co-Founder and CEO of Layup (YC W23). Former consultant and operator.
Badal Jain
Badal Jain
Founder
Co-Founder and CTO of Layup (YC W23). Prior to that I have worked as Founding Engineer at an early stage startup, Amazon and Nvidia
Michael Lemm
Michael Lemm
Founder
Co-Founder and COO of Layup (YC W23). Previously in law and finance. Outside of Layup I enjoy rooting on Chicago sports teams, firefighting, and trying new local restaurants.
Jobs at Layup
New York, NY, US / Chicago, IL, US / Remote (US)
$100K - $120K
1.00% - 2.00%
Any (new grads ok)
Layup
Founded:2022
Batch:Winter 2023
Team Size:3
Status:
Active
Location:New York
Primary Partner:Dalton Caldwell
Company Launches
Layup: Guide your users. Right in your product. Entirely self serve!
See original launch post

After tons of feedback from early customers (thank you YC community for helping us break stuff!), we’re proud to share that Layup is now fully self-serve with our new point-and-click guide builder.

https://www.youtube.com/watch?v=TqtS3ET8KmY

This is a big moment for the digital adoption space: teams can now launch in-product onboarding and guidance in minutes, without waiting on engineering or dragging out implementation cycles. We believe every product deserves a second cursor guiding users—and now, anyone can set it up instantly.

Here’s what’s new (and included in every plan):
Brand new point-and-click editor: just click around your product, and we generate the in-product guide, including text for each step.
Fully redesigned UX: faster, smoother, simpler.
Built-in onboarding + feature announcements to show users what you ship.
Dynamic guidance: Layup guides users when they get stuck, directly in your product—no help center required.
Flow validation + retraining: we auto-check and fix broken flows.
Knowledge fallback: if a flow doesn’t exist, we harvest from your product and docs to guide users.

What we’ve learned optimizing Layup to be self-serve. A few lessons that might resonate if you’re working in onboarding, product education, or support:
– Onboarding isn’t a one-time problem; it’s an ongoing infrastructure challenge. Your UI changes weekly, and your onboarding needs to evolve with it.
– Nobody wants to “design a flow” or tag individual elements to make one: they want to point, click, and have it just work—so we built exactly that.
– The most effective guides don’t live in a help center or static documentation—they live interactively inside your product, appearing exactly when users need them.
– The best support content isn’t built manually; it’s harvested from your product and docs, so we built a fallback system that does just that.

Layup reflects these learnings—and we’re still in builder mode.

Why this matters
If you’ve tried using a DAP (Pendo, WalkMe, Appcues, etc.), you know the pain: incredibly difficult to set up, flows break, users ignore them, and maintaining them becomes a second job.

With Layup, you can now:
Build everything yourself in minutes.
Keep your guides alive even when your product changes.
Help users even when there isn’t a pre-recorded guide.

We’re excited to get Layup into more products, making onboarding effortless and guidance instant. If you want to transform how your product guides and supports users, let’s chat—we’d love to get you started with Layup today. We offer a 7-day free trial so you can see the impact for yourself.

Talk to us here! https://cal.com/team/layup/founders

Other Company Launches

Layup: Guide every user, anywhere in your product

The second cursor that onboards, activates, and guides users through your product
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Layup: Guide your users. Right in your product.

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Layup: Complete your workflows, with just one line 🏀⚡️

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