The problem:

• You are collecting a lot of session replays but no one has time to watch them
• Users are silently hitting bugs in your product, and most of them don’t report bugs, they just churn

The solution:

Lucent is an AI that watches your session replays 24/7, and automatically detects issues your users are running into in real time

How it works:

1. Connect your PostHog account
2. AI watches session replays 24/7
3. Bugs get sent to your Slack or Linear as users encounter them

https://youtu.be/kLmr7yfY9kQ

Founder story:

My name is Alisa. I previously bootstrapped and sold an Australian EdTech startup, and before then I was employee #2 at MagicBrief (acq. by Canva). I’ve always been obsessed with session replays, they’re incredibly valuable. But the data just goes to waste because no one has time to watch them. I’ve wanted something like Lucent to exist for a long time, and I’m grateful to have the opportunity to finally build this 🫶

How to get started:

If you’d like to try it out, you can get 400 sessions processed for free and see what issues your users are coming across - most teams find issues in the first hour they didn't know existed. We’re already used by 30+ YC companies, including Reducto (W24), Julius (S22), Finta (W23), and Happenstance (W24).

Sign up link: lucenthq.com

For any questions, feel free to email alisa@lucenthq.com