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Novoflow

AI employees that automate medical operations for clinics.

Novoflow is building AI employees that automate medical operations for clinics. Novoflow built the universal bridge into EHR systems—so every workflow, from scheduling to billing, can finally run on AI. The first product is an AI employee that talks to patients and uses computer agents to book, reschedule, and recover cancelled appointments. Built for healthcare providers and hospitals.
Active Founders
Mathieu Rihet
Mathieu Rihet
Founder
Emory University Scholar. Previously a medical interpreter. Building AI employees to automate 99% of manual workflows in medical clinics.
Georges Casassovici
Georges Casassovici
Founder
Ex-Lawrenceville school to incoming @ Carnegie Mellon University (dropped out). Technical since I was 8 years old and have been in the AI space for 5 years. Currently building AI employees for medical clinics!
Jobs at Novoflow
San Francisco, CA, US
$100K - $200K
1.00% - 2.00%
Any (new grads ok)
San Francisco, CA, US
$200K - $250K
1.00% - 2.00%
6+ years
Novoflow
Founded:2025
Batch:Spring 2025
Team Size:2
Status:
Active
Primary Partner:Nicolas Dessaigne
Company Launches
Novoflow - The next-generation AI call center for the healthcare industry
See original launch post

Hey everyone 👋

We’re Georges and Mathieu — co-founders of Novoflow.

TL;DR

Novoflow’s multilingual voice agent answers every inbound & outbound call, schedules directly inside any EHR (Epic, Athena, Medent—even 1990s HL7 feeds), and slashes no-shows. Clinics can reclaim up to $50k/month on average in missed revenue without hiring another receptionist.

https://youtu.be/LQA-QeiY_F4

❌ The Problem

The old reception model is breaking. Outsourced call centers, dead-end IVRs, and half-integrated schedulers still miss 42% of patient calls. Each unbooked physician hour stacks into a $50,000 monthly loss in revenue per average independent clinic. Medical practices are stuck because decade-old and proprietary EHRs can’t accept real-time integrations from next-gen solutions.

🏥 Our Solution

Full-stack AI receptionist

  1. 24 / 7 voice AI greets patients in 25+ languages, verifies insurance, and classifies intent in real-time.
  2. Universal EHR plumbing writes, reschedules, or cancels appointments natively inside any system.
  3. One-hour go-live: point our SIP trunk at the clinic’s number—no new phones, no code.
  4. Dashboard & KPIs: abandonment, call-to-appointment conversion, provider utilization, no-show rate.

Early adopters project a 10% jump in provider utilization and a 22% lift in call-to-appointment conversion—with happier patients to match.

🙏 Our Ask

  • Know an independent clinic, multi-specialty group, or surgery center bleeding revenue to missed calls?
  • Have friends or family running front-desk operations that need multilingual coverage?
  • Want to beta-test features like outbound recall automation or balance-due collection?

👉 Intro us! We’re only onboarding 3 more clinics this month.

mathieu@novoflow.io | georges@novoflow.io

Why We’re Building This

We spent two years as French & Spanish medical interpreters. Receptionists called us after hours because patients couldn’t communicate, and clinics lost money while care was delayed. We realized voice AI + universal EHR integration could fix the bottleneck for the 100k+ clinics still trapped by legacy software.

👬 The Team

  • Georges – CMU engineer and in the voice AI agent space for 5+ years.
  • Mathieu – Emory University Scholar, ex-medical interpreter, been in the healthcare space for 2+ years

We fly on-site, launch the same week, and target $40k+ monthly savings per clinic.

Thanks for reading — tear apart our approach, ask tough questions, or just say hi!