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Observe.AI

Contact center AI platform.

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, Emergent Ventures, Steadview Capital, 01 Ventures and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.
Observe.AI
Founded:2017
Team Size:240
Location:San Francisco

Active Founders

Akash Singh, Founder

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Akash Singh
Akash Singh
Observe.AI

Swapnil Jain, Founder/CEO

Swapnil Jain
Swapnil Jain
Observe.AI

Sharath Keshava Narayana, Founder

Sharath Keshava Narayana
Sharath Keshava Narayana
Observe.AI

YC Sign Photo

YC Sign Photo