Reclaim Protocol, Questbook
SDK to learn about your users' identity, credentials and reputation
Client Solutioning Partner/Account Executive
$25K - $50K / 0.10% - 0.20%
Location
Remote (US)Job Type
Full-timeExperience
3+ yearsApply to Reclaim Protocol, Questbook and hundreds of other fast-growing YC startups with a single profile.
Apply to role ›About the role
Reclaim Protocol
ReclaimProtocol.org is a ground-breaking cryptography technology that enables users to generate attestations (aka digital notary) of any of their user data on the web. This leads to new use cases in Identity, verification and trust segments.
You should definetely read the article - ‘Reclaim Explained**’ **before you apply for this role.
Role
Currently the sales is founder-led and we are looking to hire our first Client Partner to take our sales to the next level.
Responsibility
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Product Demos:
- Conduct compelling product demonstrations tailored to prospective clients' specific needs and challenges.
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Understanding Client Requirements
- Collaborate closely with the SDR team to understand client needs identified during the prospecting phase.
- Conduct thorough needs analysis discussions with potential clients to deeply understand their challenges and goals.
- Translate client requirements into customized solutions, addressing pain points effectively during presentations
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Deal Negotiation and Closure
- Lead negotiations on contract terms, pricing, and service agreements to secure new business deals.
- Consistently achieve and exceed monthly and quarterly sales targets through strategic selling and relationship-building.
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Client Relationship Management
- Cultivate and maintain enduring relationships with clients by deeply understanding their business goals and objectives.
- Regularly follow up with clients to gauge satisfaction levels, identify opportunities for upselling, and promptly address concerns.
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Market Feedback and Collaboration
- Gather market feedback during client interactions and collaborate with the product and marketing teams to enhance
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Market intelligence
- Attend industry events and conferences to network with potential customers and partners
- Stay up-to-date on industry trends and the competitive landscape to effectively position our solutions in the market
Requirements
- Strong consultative selling skills, ability to understand client pain points, and propose tailored solutions.
- Proven track record of successful B2B sales in the SaaS industry, consistently meeting or exceeding sales targets
- Sound knowledge on solution selling in the technology or product domain
Bonus:
- Experience selling developer focused products
- Experience creating new markets/grow avenues for the products
- Experience working on a small startup team
About the interview
- Intro call -- 30 min conversation to better assess your background and whether or not you will be a good fit for our company.
- Skill review- A thorough analysis of your sales abilities. Some of the questions and scenarios will be basic, while others will push you to think creatively. We want to confirm your knowledge and skills.
- Presentation - 15 min presentation/sales pitch on a topic we would share.
- Management team interview -- this is the final phase of our process, during which the CEO will interview you. Many of the questions will be geared toward assessing if you will fit in with our company culture and stage, and we will plan on asking for your early plan if we were to hire you. This is typically in the form of a 30, 60, and 90 day roadmap.
About Reclaim Protocol, Questbook
Reclaim Protocol (by Questbook) helps users migrate their profile and reputation from one app to another. Until recently, the rating you have accumulated on Uber or the followers you have on Twitter are locked in the said apps.
Reclaim Protocol uses zeroknowledge-proofs on https traffic to enable migration of profiles.
We've raised about $10M - from top VCs including but not limited to Lemnis Capital, Hashed, Coinbase Ventures, Dragonfly, Spartan, Balaji S.
We are about 25 employees. 80% of whom are engineers.
You will enjoy working with us if :
- You are an independent operator - the team is fully remote and across timezones. Typically, there is only one person working per project at the company. So, you're expected to make tough decisions on the go with little help from colleagues. Not only make decisions, but also make them fast and execute on it.
- You thrive in chaos - the tech we're working on is super cutting edge. There are constant improvements in cryptographic tools available. We have to stay on top of the latest greatest, even if it means not all of us have clarity all the time. The problem statements at the company are often vague and open ended. You are expected to look for clarity, ask questions, do research and eventually come up with a solution. Fast.
- If you like exploring the frontiers of technology - everything here is cutting edge. We don't have apps, we have appclips. We don't do cryptography, we do zkproofs. The team is an ultra tech aware one. So, we're always trying to use the super powers of the latest greatest technology out there. That means reading through a lot of shitty documentation and being many times the first to use a certain tech/library.
You will hate working with us if :
- You don't like speaking with customers - most companies shield developers from customers and only the "business folks" speak with customers. Not at our company. Every engineer handles one customer. Helping that customer integrate our products and respond to all their queries on telegram around the clock.
- You don't like purging code - at the time of this writing, 100% of the code I've written has been purged. Everyone at the company will have an outrageous amount of code that has been trashed. We build fast and trash faster. We experiment a lot. At any point of time there are atleast 3 projects that are in the research phase and might never make it to production. If you're on the project that didn't move the needle, it will be trashed. And there's no room to feel bad about it. It happens all the time.
- If you hate documentation - every PR in our core products is accompanied by updating our docs. Our docs is our primary product, the SDK is the manifestation of the docs. If you don't enjoy writing docs, you'll find this place miserable. Not just that, if you feel there are parts of the development stack that are beneath you, you will hate working with us. If you think frontend/backent/devops/documentation is beneath you, this isn't the place for you.
- If you love the 80-20 rule - unlike many other products 80-20 isn't good enough. Our customers have a long tail of requirements. Products that satisfy just the top 20% customers will not get us 80% of the revenue. We often have to go over and beyond to serve our customers. We don't settle easy. If you often think "I will skip this and will get away with it", you'd be in the wrong place.
