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Hona

Personal Injury Legal Work - Automated

Hona is a legal technology company transforming the personal injury law space. Hona's platform helps PI firms strengthen client engagement through real-time case status tracking, AI-powered communication tools, and intelligent medical management — driving better outcomes for firms and the clients they serve. In addition to status updates, Hona allows clients to upload documents, securely message their legal team, and share feedback—all in one place. Hona integrates seamlessly with the law firm's existing case management systems, making it easy to implement without disrupting day-to-day operations. Hona's long-term vision is to transform client communication across the legal industry by making clarity and transparency the standard.
Active Founders
Josh Christensen
Josh Christensen
Founder
While studying Mechanical Engineering at BYU, I started an e-commerce sandal company called J-Slips Hawaii which I scaled to $1M+ in revenue in 2 years. I turned it over to my family to run so I could pursue a career in tech. I taught myself how to code and became a software engineer working at extremely fast growing tech companies, first Qualtrics and then Route, before co-founding Hona.
Matt McClellan
Matt McClellan
Founder
Matt McClellan is the founder of Hona, a legal technology company transforming the personal injury law space. Hona's platform helps PI firms strengthen client engagement through real-time case status tracking, AI-powered communication tools, and intelligent medical management — driving better outcomes for firms and the clients they serve.
Company Launches
Milestones - Keep clients in the know.
See original launch post

We’re Milestones, and we’re building the bridge between businesses CRM and their clients.

In 2018, Co-Founder, Manny’s wife, was in a car accident on her way to work. The injuries she suffered put her out of work for a few weeks and caused emotional trauma, so she decided to hire a lawyer to get her compensation. During the course of her legal case, she never felt like she was kept in the loop. She didn’t understand the process and always wanted more information.

When a client wants more info should they always have to reach out? Do you text Amazon to ask them where your package is at? No! We believe you shouldn’t have to text a business to see where your project is at either.

❌ A Two-Sided Problem

  • Clients: In today's day and age it's typical to have all the information we want at our fingertips. Clients get frustrated because they want to know what is being worked on and what comes next.
  • Businesses: Businesses are often much too busy to keep clients updated with every phase of their project. Businesses often store a wealth of information in their software, but that information is never communicated/available to clients.

🧪 Solution

Think about your interactions with various businesses:

  • Insurance claims
  • Taxes
  • Getting a loan
  • Building a house
  • Legal cases
  • Oil changes
  • Solar Installations
  • etc.

How much better would it be if there was a Domino's Pizza Tracker-esque interface for each one?

  • Milestones connects directly with a business’s CRM to automate updates and stream information back and forth. Notifications are sent to clients via text message, so that a client has easy access to the information. Clients enter the milestones application through a link in the text message. Clients and businesses can communicate back and forth through the Milestones application.

    uploaded image

⚙️ How it works

  • Using API’s, a business can set up which information they want to be pushed back and forth to clients. That information includes:
    • Status Updates
    • Documents
    • Educational information
    • Calendared Events
    • Team Information
    • Etc.
  • Clients use SMS and the Milestones app to interact with the business.

🙏 How to help:

  1. Share this post!
  2. Follow us on LinkedIn & Twitter.
  3. If you know a business that could use our tool, let them know about us!
Hona
Founded:2021
Batch:Winter 2023
Team Size:64
Status:
Active
Location:Orem, UT
Primary Partner:Aaron Epstein