Cignara: AI agents for sales & customer support at large Fortune 500 companies

Cignara

AI agents for sales & customer support at large Fortune 500 companies

Active

AI agents for sales & customer support at large Fortune 500 companies

Cignara provides agentic AI to automate sales sales and customer support conversations for large enterprises over voice & chat. Cignara focuses on turning customer interactions into business growth opportunities, such as upsells, cross-sells, churn prevention, and increasing customer LTV. Unlike other players, Cignara uniquely builds an enterprise's "AI brain" by ingesting its knowledge base, business logic, process workflows and customer profile data. This enables us to take personalized and compliant actions that directly impact revenue outcomes.

Active Founders

Nalin Gupta

Founder

2x YC founder (S15 and P26). Building AI Call Center for some of the biggest B2C enterprises in the world. Previously built self-driving cars @Auro Robotics (acquired).

Nalin Gupta

Founder

2x YC founder (S15 and P26). Building AI Call Center for some of the biggest B2C enterprises in the world. Previously built self-driving cars @Auro Robotics (acquired).

Company Launches

Cignara - AI agents to automate B2C sales & customer support

See original launch post

Cignara (YC P26) automates sales and customer support for large B2C enterprises across voice and chat.

Product video: https://youtu.be/eBVqdW-yJ7I

Most chatbots stop at answering FAQs. They can handle simple questions, but they do not understand customer profiles, follow complex enterprise policies, execute workflows, or recognize when a support call is really a retention or upsell moment.

Cignara is building AI agents that do exactly that: they handle phone and chat conversations end to end, with governed, verifiable, policy-bound actions grounded in a company's knowledge base and workflows. The same AI brain can also be used as a real-time copilot for human support agents, helping them respond faster and better.

Founded by two-time YC founder Nalin Gupta, Cignara is trusted by Fortune 500 companies like LG to modernize customer interactions at scale.

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