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Entropy

Autonomous intake and RCM for specialty clinics.

Autonomous intake and RCM for specialty clinics. We're helping specialty clinics catapult in to the modern day by automating their patient intake (emails, calls, and faxes) and interactions with payors (insurance companies). We're helping them see patients quicker, keep referrers in the loop, and get paid on time.
Active Founders
Rabii Malik
Rabii Malik
Founder
Former McKinsey consultant and international expansion lead at Telda - now automating intake and RCM workflows for specialty clinics.
Hashim Rehman
Hashim Rehman
Founder
Co-Founder & CTO at Entropy. I previously lead and scaled Pricing Engineering at Careem, built multiple consumer products at Deliveroo and consulted as a full-stack engineer for British Airways.
Company Launches
Entropy: The Operating System for Specialty Healthcare
See original launch post

Hey YC 👋

We're Rabii and Hashim - co-founders at Entropy!

TL;DR

We’re building an AI operating system for specialty healthcare that improves over time. All automations sit on top of Atlas, our provider level context layer to ensure that we capture institutional knowledge and build on it over time.

We’re supporting multiple clinic locations that serve thousands of patients every single month and growing fast.

https://www.youtube.com/watch?v=7UdXR-bhzHg

The Problem

Specialty clinics are drowning in manual tasks that are costing them billions of dollars and failing their patients and referrers.

  • Intake staff manually process incoming faxes, emails, forms, and calls.
  • Billing staff need to check eligibility, submit prior authorization requests, and submit claims.
  • Patients are stuck waiting weeks for urgent care and referrers have no visibility.
  • Clinics are losing revenue as they miss out on patients and have their claims denied.

Static automation can’t handle this complexity as SOPs and payor requirements are changing constantly.

The Solution

Entropy automates your entire referral and revenue cycle workflow - and gets smarter every single day.

  • Intake: Capture referrals from faxes, email, portals. Extract patient data, create charts.
  • Insurance: Verify eligibility, submit prior auths, track approvals, fight denials.
  • Communication: Update referring physicians, remind patients, manage documentation.

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Here's the difference: All automations are built on Atlas, our context layer. It’s a living knowledge base of the clinic’s operations that evolves over time. It learns from every referral, every authorization, every edge case and adapts autonomously. When a payor changes their requirements overnight, Atlas accounts for this without engineering or operational lift.

We're live across multiple clinic locations that process thousands of patient referrals monthly, now 90% faster than manual workflows.

About Us

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Healthcare is personal to us. Hashim spent a decade navigating referral hell while managing a chronic condition. Rabii watched his parents do the same. When we sat with specialty clinics, we saw the chaos on the other side - so we're fixing it.

We've spent our careers scaling complex operations. Rabii at McKinsey building digital businesses, Hashim at Careem handling pricing for millions of daily transactions. We've seen what happens when automation actually works and what it takes to build something that scales.

Our Ask

If you lead ops, intake or RCM at a specialty care provider (or know someone who does), let's talk: rabii@withentropy.ai.

Previous Launches
We empower onboarding and compliance teams at financial institutions to get through cases faster and with higher accuracy.
Entropy
Founded:2024
Batch:Summer 2024
Team Size:2
Status:
Active
Location:San Francisco
Primary Partner:Tom Blomfield