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Berry

Scale customer success and onboarding with AI

Berry offers an AI CSM that scales customer success for SaaS companies. Every post-sales organization faces the challenge of scaling customer success without having to hire more. Berry combines the best of the two worlds - taking the white-glove onboarding experience and offering it at scale. Our AI CSM onboards, trains and grows accounts for you non-stop. It’s a 10x hire to your team - at a fraction of the cost.

Berry
Founded:2023
Team Size:3
Location:San Francisco

Active Founders

Yan Fu

15 years of experience in engineering leadership; a 3-time startup CTO; shipped Sony’s cloud products to hundreds of millions.

Yan Fu
Yan Fu
Berry

Ann Chan

Ann Chan is the Co-founder & CPO of Berry. Prior to Berry, Ann drove Facebook’s user growth and was one of the first PMs that helped launched Meta's first smart AR glasses. She previously co-founded a grocery e-commerce startup and started her career as a UX designer. Originally from Hong Kong, Ann studied Economics at University College London, before moving to the bay area.

Ann Chan
Ann Chan
Berry