Lancey
Multiplayer agents for your engineering team
TL;DR
Most teams know what their customers want. It’s buried in Slack threads, support tickets, and calls. But turning that into shipped code still takes months.
Lancey is the first autonomous coding agent that builds what your customers want.
It listens to your customer channels, understands your codebase, and ships ready-to-merge PRs, all in the background.
The Problem
Customer feedback already tells you exactly what to fix or build. The issue isn’t knowing what to do, it’s the manual steps between understanding and shipping.
Support tickets, Slack threads, and bug reports pile up. Engineers spend hours triaging. Product teams chase context. PMs and devs are stuck in loops instead of shipping.
Even AI coding assistants today still need you to prompt them, explain the bug, and review every output. It’s still work, just faster typing.
Why Lancey Exists
We built Lancey because we think software should respond directly to its customers. Without human bottlenecks.
Lancey continuously scans your customer channels and codebase to spot high-impact bugs or requests. When it’s confident, it drafts and submits a PR. When it’s unsure, it asks for review.
No tickets, no triage, no context handoffs. Just a system that quietly keeps your product aligned with your users.
How It Works
- Understands your customer context - Connect Slack, Zendesk, Intercom, and more.
- Understands your code - Builds a deep map of your repositories and dependencies.
- Builds autonomously - Drafts fixes, features, and improvements as ready-to-merge PRs.
- Collaborates by default - Keeps engineers and PMs in the loop so nothing feels like a black box.
Who It’s For
Engineering and product teams who want to spend less time triaging and more time shipping what actually matters to customers.
Why Now
We’ve reached a point where LLMs can not only reason over customer data, they can write safe, context-aware code. The missing piece is connecting these two worlds.
Lancey makes customer-driven engineering autonomous.
How you can get access
- Sign up for a free account here
