Blaze transforms customer feedback into actionable insights to help product and marketing teams make better decisions. Our platform automatically analyzes customer interactions and provides a centralized dashboard to make it easier for teams to quantify issues, prioritize product improvements and improve retention. We uncover trends and flag anomalies to ensure no urgent issue is missed.
Chirag is a co-founder and CTO of Blaze. Previously, he was an Engineering Manager at Facebook in the Growth org working on problems in privacy, infrastructure and data. Prior to this, he was led the Membership and Authentication Infra teams at Airbnb. He also had stints in the Identity and Risk teams while there solving problems in ML. He joined Airbnb as part of an acquisition of a ML startup, Trooly. Chirag has a graduate degree from UC Berkeley and undergraduate degree from NITK.
Lauren is the co-founder and CEO of Blaze. Lauren grew up in Ireland, and started her career on the trading floor of Goldman Sachs in London. Fascinated by the fintech revolution she was witnessing, she moved to Silicon Valley to get closer to where all the magic happened. She worked in product at several start ups before launching Blaze. Lauren has an MBA from Stanford Graduate School of Business and a degree in Economics and Statistics from Trinity College Dublin.